Front office staff
4.9 of 5
Location
4.9 of 5
Rooms and services
4.9 of 5
Cleanliness
4.8 of 5
Equipment & facilities
4.8 of 5
Value/money
4.7 of 5
Overall(1136 reviews)
4.8 of 5
Overall (1136 reviews)
by Terhi - RESIDENCE KAROLINA - one-bedroom apartment
Stayed in Mar-11
Family trip We stayed in Apartment no. 41, which had a balcony and great view over the roofs of Prague, towards the castle and old town. Everything was as arranged and we had no complaints. There was a initial hassle with the transfer from the train station, as the driver expected to see us at the platform, but the check-in instruction sheet told us to meet the driver at the left end of level two. This was the only problem so we were very satisfied indeed. The bed was rock-hard but humangous and we did sleep well. The shower is one of those shower-in-bathtub types which I personally find uncomfortable, but people who like taking baths will probably disagree. The view was really unbeatable, the price was very competetive, and the apartment was very spacious and light so I can recommend this for all small families travelling to Prague.
PositiveEverything worked
NegativeNothing serious
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 4
Equipment & facilities - 4
Value/money - 5
by Julie - RESIDENCE KAROLINA - one-bedroom apartment
Stayed in Mar-11
Wedding Anniversary in Prague This is our second visit to Prauge & our Second stay with Prague City Apartments at Residence Karolina. We enjoyed our first visit so much we just had to come again. The apartment is fabulous, so spacious & well fitted out and in a beautiful old building. The location is excellent, it is a fabulous base to explore Prague from and a comfortable & stylish apartment to return to. All the staff we deal with are more than helpful, this is from the first instance via on line chat through to help & assistance at the office. The complimentary taxi collection from the airport is an added bonus. I can't praise Prague City Apartments enough for their professionalism & wonderful apartments, this is why we only stay with Prague City Apartments when we vist Prague. We will coming again next year! Many thanks for making our visit to Prague so enjoyable. Kind regards Julie & Neil Robinson
Positiveperfect location, fabulous apartment
NegativeNothing negative to report
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5
by Mirjana - RESIDENCE KAROLINA - one-bedroom apartment
Stayed in Mar-11
Positive
Negative
Front office staff - 4
Location - 5
Rooms and services - 4
Cleanliness - 4
Equipment & facilities - 4
Value/money - 4
by Adrian - RESIDENCE KAROLINA - one-bedroom apartment
Stayed in Mar-11
My preferred apartment people! Very happy with my recent stay, great apartment (big, clean, warm, nicely presented and well laid out). In this case also very reasonably priced - I wasn't intending to go to Prague at this time but ended up booking due to a special (half price) offer. My only gripe is that it was a non-smoking apartment and nowhere on the website did it inform me of this when booking, which would have allowed me to choose an alternative apartment (in the same building) with a balcony I could go out onto. I have no problem with the apartments being non-smoking as I fully understand the damage it can cause and the smell it leaves (I don't smoke in my own house). It would just have been nice to know so that I could have made a more informed choice. Otherwise, as previously mentioned, great apartment and great company overall and will use again (as I have been doing for the 8 years).
PositiveGreat service, good location!
NegativeCan get a little pricey at times!
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 4
Value/money - 4
by Sonny - RESIDENCE KAROLINA - one-bedroom apartment
Stayed in Mar-11
First Visit Great location, friendly staff. Pickup at the train station by the staff was on-time. Apt is very nice and worth staying when you visit beautiful Prague.
PositiveLocation is great and easy to walk to the city.
NegativeEnforce no noise period during sleeping hours.
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5