Front office staff
4.9 of 5
Location
4.9 of 5
Rooms and services
4.9 of 5
Cleanliness
4.8 of 5
Equipment & facilities
4.8 of 5
Value/money
4.7 of 5
Overall(1136 reviews)
4.8 of 5
Overall (1136 reviews)
by Eva - RESIDENCE KAROLINA - one-bedroom apartment
Stayed in Jan-11
New Year's Eve with a baby We are a couple with a 2 years baby. We were in the Karolina 11 apartment for 4 days around New Year's Eve. The first impression entering the apartment was "WOW!". It is very large, well furnished and with a lot of facilities and equipment: dishwasher, clothes washing mashine, hai dryer, oven, microwave, lots of kitchen equipment. They had arranged a baby cot and a baby towel for us. Maybe some parts of the furniture are not very suitable for a very small baby, as there are a lot of corners to hit (particularly for the glass table in the main room, some corner cushions would have been useful), but everything went OK. The staff at the front desk was helpful (one even spoke Italian!) and found us a place to park very close to the apartment. The location is strategic: quiet but very close to the centre (3 minutes by foot to the Charles Bridge), with lots of services around: shops, restaurants, farmacy, etc. They come to clean every day, which is not obvious for a self catering apartment, but in such a large ap
Positivegood location, large rooms, complete equipment
Negativewe couldn't watch TV...
Front office staff - 4
Location - 5
Rooms and services - 5
Cleanliness - 4
Equipment & facilities - 5
Value/money - 5
by Terri - RESIDENCE KAROLINA - one-bedroom apartment
Stayed in Dec-10
family trip We enjoyed out stay in Prague and the loved coming home to a roomy comfortable apartment.
Positivewe loved the apartment, the Christmas tree was a nice touch!
NegativeWe washing machine was very confusing to use, a simplified how to sheet would be nice.
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5
by Roman - RESIDENCE KAROLINA - one-bedroom apartment
Stayed in Jan-11
New Year trip to Prague.. It was fantastic! We spent 6 lovely days in Prague and got even more then we expected! We really feeled like at home in RESIDENCE KAROLINA. For sure I will recomend this place to all my friends.. Next time we are in Prague I know what is the proper apartment to stay.. Again, we wish you great success in business in 2011! Thank you so much for ecxellent service and support! Kynd regards, Roman, Julya, Olga and Lev
PositiveJust the best location..
Negativethe fact is that we did not find the iron desk in the apartment.. but it was not so critical factor at the end.. :)
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 4
by Adele - RESIDENCE KAROLINA - one-bedroom apartment
Stayed in Jan-11
Fantastic family trip Fantastic is all i can say. From start to finish all the staff were fantastic. I used the on line 24/7chat, an hour before we left to go over to Prague with a few questions i had, " travelling with children is never easy" , however they responded within a few miniutes and answered all my questions. Residence karolina was lovely, the cleaning staff were fantastic. Their 24/7 service they have from their admin office in Prague is fantastic and they are staffed all throughout this period as they state, even on New years Eve. Impressive if i may say. Again GREAT. would definately use again.
PositivePerfect, in every way
Negativenone
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5
by Ravit - RESIDENCE KAROLINA - one-bedroom apartment
Stayed in Dec-10
great deal whilst travelling, especially with small kids it's the second time we take a flat from PCA and surely we'll continue doing it. we're travelling with 2 youngsters, and found out that it's not that much fun to stay with them in a hotel. PCA's well equipped flats help us keeping the life routine, which is crucial for the kids. WE RECOMMEND!
Positivegood neighborhood, great location and convenient flat.
Negativehad one incident with the front dest receptionist
Front office staff - 3
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5