Front office staff
4.9 of 5
Location
4.9 of 5
Rooms and services
4.6 of 5
Cleanliness
4.6 of 5
Equipment & facilities
4.3 of 5
Value/money
4.5 of 5
Overall(284 reviews)
4.6 of 5
Overall (284 reviews)
by Tugcem - RESIDENCE KARLOVA - three-bedroom apartment
Stayed in Aug-13
Three couples' Prague trip It seemed a bit expensive at first, but after spending one week there, I can say it was worth every penny. You cannot get any "central" than that, everything is in walking distance. Apartment itself was great; very spacious rooms and a terrace with a barbecue. We didn't use the barbecue, but we exploited the terrace a lot since we couldn't smoke indoors. Wifi connection was great. Cleaning lady cleaned the apartment everyday, and replenished the toilet papers, coffee, tea, etc. We had some problems figuring out how the washing machine works, she even set the machine for us, when we were not in the apartment. Front reception employees responded very quickly to every question and problem we had. The only negative thing would be the lack of AC in one of the rooms. But it was the hottest days of Prague, otherwise, probably it wouldn't have been a problem. Overall, it was truly an enjoyable stay.
PositivePerfect location, spacious apartment, excellent internet connection
NegativeOne of the bedrooms didn't have air conditioning.
Front office staff - 5
Location - 5
Rooms and services - 4
Cleanliness - 5
Equipment & facilities - 4
Value/money - 5
by Shawn - RESIDENCE KARLOVA - three-bedroom apartment
Stayed in Jul-13
great trip to Prague Great location and great apartment. Perhaps a bit over priced. We didn't like not being able to take the stairs to get to and from the apartment. The lift broke while we were staying. The service was quick to come fix it but we were essentially trapped in the apartment until then. There are stairs but they don't provide a way to unlock the entrance. Could be an easy fix to make it a perfect experience.
Positivethis is a great location and great service
Negativewe wish that the service would have been willing to call a cab for us upon our arrival
Front office staff - 4
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 4
Value/money - 4
by Sharon - RESIDENCE KARLOVA - three-bedroom apartment
Stayed in Jul-13
Beautiful Prague In general excellent
PositivePerfect location
NegativeCupboards in kitchen falling apart and needs to be replaced
Front office staff - 5
Location - 5
Rooms and services - 4
Cleanliness - 4
Equipment & facilities - 3
Value/money - 4
by Peter - RESIDENCE KARLOVA - two-bedroom apartment
Stayed in Jul-13
Great dealing with Prague City Apartments We rented a 2 bedroom apartment in Prague City Apartments Karlova for a week. The apartment was very spacious and well furnished and in a fantastic, central location. All of our dealings with Prague City Apartments were excellent. They communicated clearly in our email exchanges before we arrived. They arranged our transfer from the train station which I would recommend as you need to go their office first and then to the apartment. They also organised a number of other transfers for us all of which were very good. They were very quick at responding to any queries or requests that we had. For example, when I locked our things in the safe without resetting the code properly, they sent someone over within 15 minutes to open the safe and check that I could lock it properly. If you are coming to Prague and looking for an apartment, I highly recommend that you contact Prague City Apartments.
PositiveGreat apartment, great service
Negative
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5
by Leanne - RESIDENCE KARLOVA - three-bedroom apartment
Stayed in May-13
Magical We were 3 couples travelling from Australia and our visit to Prague was more than we expected. Old Town Prague was magical. Our apartment was in a perfect central location with only a very short walk to everything we needed and wanted to see. The office staff where more than helpful making our stay in Prague very easy their friendly manner made us feel like friends. I would differently recommend this apartment. Thank you for making a visit one to remember...........
PositivePerfect location and the office staff fantastic with providing information on everything.
Negative
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5