Front office staff
4.9 of 5
Location
4.9 of 5
Rooms and services
4.9 of 5
Cleanliness
4.8 of 5
Equipment & facilities
4.8 of 5
Value/money
4.7 of 5
Overall(1136 reviews)
4.8 of 5
Overall (1136 reviews)
by Thomas - RESIDENCE KAROLINA - one-bedroom apartment
Stayed in Dec-16
Friends trip Nearly everythingthing was fine, only one small remark. The registration can be prepared in front of the guest visit, it really takes to long. (15min for us)
PositiveClean, a lot of space, direct in the center
NegativeThe registration procedure takes a little bit to long
Front office staff - 4
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5
by Noaman - RESIDENCE KAROLINA - one-bedroom apartment
Stayed in Nov-16
sweet city From day way the front staff were very helpful and kind in accommodating all my enquires. Merry at the front desk was very helpful and attentive; in addition very friendly from day one. Wendy and Denisa were kind, helpful and fast in all their online responses and and communications. the cleaning staff 3 of them were very understanding of my timing and every time they step into the apartment it freshen it self more than ever. They were polite, discreet and professional. The technical person, always attentive to any issue rises and he is always there in matter of minutes. Both apartments I stayed in #11 and #52 were amazing in space and unique by it self. That in fact it felt like home but in hotel sound and feel like. Over all, it is a place that I will definitely return to and place as my priority to stay at every time I am in Prague.
PositiveAmazing and helpful front office staff, super clean, spacious apartment, fast respond to any enquiry, perfect location, the best in town which feels like home
Negative
Front office staff - 5
Location - 5
Rooms and services - 4
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5
by Malena - RESIDENCE KAROLINA - one-bedroom apartment
Stayed in Nov-16
Great overall review, i would absolutely recommend it
Positivevery well equipped with excellent quality stuff
Negativethe shower was a little uncomfortable
Front office staff - 4
Location - 4
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5
by Patricia and Tom - RESIDENCE KAROLINA - two-bedroom apartment
Stayed in Nov-16
Memorable Family Trip to Prague We would highly recommend Resdience Karolina to anyone visiting Prague. Our two bedroom apartment was spacious, with generous living spaces and a fully equipped newer kitchen. The beds were lovely and the bathrooms updated. (The two and half baths was extremely helpful.) This location made getting around Prague a breeze. Perfect! We travelled with our two adult children to visit our son studying for the semester in Prague and found the apartment was perfect for adults, and would be wonderful for couples or families with younger children as well. The office staff was excellent at check in and provided directions and advice throughout our stay. We would also recommend that everyone make arrangements through the office for transfers to and from the airport. Prompt and friendly. The only slight downside to our wonderful apartment - the sofas in the main living area need to be updated as the cushions kept sliding of the sofa when you sat on them. And the road construction outside made sleeping past 7:00 a
PositiveGreat location and so much space!
NegativeJust by coincidence, outside street repairs made our room a bit noisy in the morning
Front office staff - 5
Location - 5
Rooms and services - 4
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5
by Nicola - RESIDENCE KAROLINA - one-bedroom apartment
Stayed in Nov-16
The perfect place to stay in Prague We stayed here for 11 nights recently - it was absolutely perfect in terms of the standard of accommodation, the location and the space and decor of the apartment. The only downside was the noise which is totally out of their control. They're digging up the road right outside the residence and it starts just before 6.30am every morning... not ideal when you're on vacation! To be fair, the management left us a well-received bottle of Prosecco to apologise which was a really nice touch. They even noticed it was my birthday and dropped a small gift in to me on the day. Overall though, would definitely stay here again providing the roadworks are completed!
Positivefully-equipped, clean and tastefully-decorated
Negativenoisy due to the construction site outside
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5