Front office staff
4.9 of 5
Location
4.9 of 5
Rooms and services
4.9 of 5
Cleanliness
4.8 of 5
Equipment & facilities
4.8 of 5
Value/money
4.7 of 5
Overall(1136 reviews)
4.8 of 5
Overall (1136 reviews)
by Stephanie - RESIDENCE KAROLINA - one-bedroom apartment
Stayed in Oct-16
Prague Dream vacation We loved this apartment. It was spacious, had two bathrooms, heated towels, a balcony and many more features. The building itself is beautiful. The stairway was a piece of art. The staff is very good, but we felt they could have been more knowledgeable about tours and some other logistical questions that we had. But, over all we appreciated the service they provided. We loved the fact they were next door and were there 24/7. Oh (!) there is a disco near by and we could hear it some times, but not enough to down grade how nice this place is. Ask for the balcony (room 41), it is well worth the extra cost. There is a beautiful view of the castle and there were fire works that we could see because we had the balcony. I could live in this apartment with ease. Bottom line, it was a great value and we highly recommend it.
PositivePerfect location
Negative
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5
by Michelle - RESIDENCE KAROLINA - one-bedroom apartment
Stayed in Nov-16
Family Holiday From the moment we arrived in the airport the service was flawless. Apartments are very central & huge. They are so well designed & thought out - we even had Netflix. Staff were excellent - very easy to deal with & great for recommendations. I wouldn't hesitate to recommend Residence Karolina to anyone. Thoroughly enjoyed our stay & we will definitely be back. Thanks a million for everything.
PositiveExcellent, excellent, excellent.
Negative
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5
by Meryl - RESIDENCE KAROLINA - one-bedroom apartment
Stayed in Nov-16
Fantastic Apartment LOVED this place. My 1-bedroom apartment was awesome! Bigger kitchen and bathroom than I have at home. Beautiful amenities. Immaculate. The front office staff was very friendly and always had helpful suggestions about best routes for my daily adventures. It was very close to the center of Old Town, and I walked everywhere during my 4-day stay. Perfect location for seeing all the main attractions. The first time I used the shower it did not drain properly. I notified the front office staff and it was correctly immediately. One day I came back in the evening to find a bottle of Prosecco with a note of apology because of the road construction noise outside the front of the building, something which they had no control over. How thoughtful! I would recommend Residence Karolina to any single, couple or family visiting Prague - I did not want to leave!
PositiveGreat Location; Beautiful Apartment
Negative
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5
by Stuart James - RESIDENCE KAROLINA - two-bedroom apartment
Stayed in Nov-16
Great for business or leisure Thank you for a great stay in Prague! The apartment was excellent, spacious and well equipped. I was travelling for business and had plenty of space to work comfortably. The wifi was excellent and easy to use. The apartments would equally suit couples or families on a city break.
PositiveWell equipped spacious apartments in a very convenient location
Negative
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 4
Equipment & facilities - 5
Value/money - 5
by Ekaterina - RESIDENCE KAROLINA - one-bedroom apartment
Stayed in Oct-16
Family trip These are apartments but service like in hotel: reception desk in the same building, cleaning service on each day, complimentary coffee and tea. Besides apartments are situated in the historical building and keeped in excellent condition. Directly center of the old city!
PositiveIn the center of the old city, clean and quiet, looks like real flat with all necessities.
Negative
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 4