Front office staff
4.8 of 5
Location
4.9 of 5
Rooms and services
4.7 of 5
Cleanliness
4.7 of 5
Equipment & facilities
4.5 of 5
Value/money
4.5 of 5
Overall(650 reviews)
4.7 of 5
Overall (650 reviews)
by Miguel - RESIDENCE MASNA - one-bedroom apartment
Stayed in Nov-15
this was my second time I used your services.and I am quite happy one thing I would like to mention is there were only 2 or 3 English speaking TV channels this second time I stayed with you. A bigger choice would have been better and . Thanks
Positive
Negative
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 3
Value/money - 3
by Simone - RESIDENCE MASNA - studio apartment
Stayed in Nov-15
Perfect It was all good
PositiveCleaning, staff very helpfull, accessible and comfortable
Negativenothing
Front office staff - 5
Location - 5
Rooms and services - 4
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5
by Rodolfo - RESIDENCE MASNA - one-bedroom apartment
Stayed in Nov-15
one only remark related to the cleanliness of the flat: there were some hair in the bathroom and the kitchen had a too strong smell of nauseating smell of detergent. for the rest, eveything perfect. regards
Positive
Negative
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 3
Equipment & facilities - 5
Value/money - 5
by Raz - RESIDENCE MASNA - one-bedroom apartment
Stayed in Nov-15
Lovely apartment in middle of old city I think it was the most perfect apartment I have ever ordered for any of my vacation abroad. I met my officer reception, she was so nice to me and helped me to organize a surprise in the apartment for my first year relationship with my boyfriend. My boyfriend was so excited that I gave him the best vacation ever ever... Thank you that you made our best vacation ever and be sure we will come back as soon as possible we can.
PositiveSpecial atmosphere
Negative
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5
by Georgina - RESIDENCE MASNA - one-bedroom apartment
Stayed in Nov-15
1 week stay in Prague The apartment was lovely. The location perfect and view beautiful. Very warm and comfortable . Really nice beds . Plenty of storage space . Great kitchen for cooking . Very close to old town square , palladium shopping centre , within 5 min walk of nearest tram stops . The TV service is not good for English speaking people but the reception staff were amazing and accomdadted us with English movies every night . If you have long hair bring your own hairdryer as the bathroom only has one of those old fashioned hotel ones were you must keep your finger on the button for it to work . Overall we were very happy and would stay here again. The staff are so great, so friendly and willing to help in anyway they can.
PositivePerfect location, very clean
NegativeNo English channels
Front office staff - 5
Location - 5
Rooms and services - 4
Cleanliness - 5
Equipment & facilities - 2
Value/money - 4
