Front office staff
4.9 of 5
Location
4.9 of 5
Rooms and services
4.9 of 5
Cleanliness
4.8 of 5
Equipment & facilities
4.8 of 5
Value/money
4.7 of 5
Overall(1136 reviews)
4.8 of 5
Overall (1136 reviews)
by Victor - RESIDENCE KAROLINA - one-bedroom apartment
Stayed in Nov-16
Your service was almost perfect, thank you very much! May be some improve your website, add more languages (Russian)
PositiveEverything was great
NegativeNo
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 4
by Judy - RESIDENCE KAROLINA - one-bedroom apartment
Stayed in Oct-16
Wonderful Apartment We stayed here in October 2016 for a week. Fantastic location where you can walk to everything (i.,e old town centre, Prague Castle, Charles Bridge, etc.). The apartment was very roomy and the kitchen had everything we could ask for to cook. The wifi was consistent and there were a few English language channels on the TV (not that we watched much). The staff all speak very good English and were extremely helpful if we had any questions. LOVED this apartment and would recommend without hesitation.
PositiveStaff are super helpful and apartment was very roomy.
NegativeNoise from construction outside but not the apartment's fault.
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5
by David - RESIDENCE KAROLINA - one-bedroom apartment
Stayed in Oct-16
Excellent appt
Positive
Negative
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 4
Value/money - 4
by Jerome - RESIDENCE KAROLINA - two-bedroom apartment
Stayed in Oct-16
Our Family Vacation Karolina two bedroom apartment 43 was exactly as viewed on the web. It was very clean and everything in the apartment worked. We were very happy with the apartment. The Karolina office staff were very helpful and we found their taxi rates very reasonable and convenient. A min-market is half a block away and the apartment is easy walking distance to tram stops, metro stops.and a short distance from the Castle and other major tourist sites. We will use this agency again if we plan another trip to Prague.
PositiveKaroliny is quiet since it is two blocks back from the main street
NegativeNone
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5
by Mary - RESIDENCE KAROLINA - two-bedroom apartment
Stayed in Oct-16
Perfect place in Prague Apartment is even nicer in person than in the pictures. Location is walking distance to most sites yet removed from the tourist crowds. English speaking staff available 24/7 for travel advice/questions/issues. Would definitely stay here again if we are lucky enough to return to Prague.
PositivePerfect location, great apartment
Negative
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5