Front office staff
4.9 of 5
Location
4.9 of 5
Rooms and services
4.9 of 5
Cleanliness
4.8 of 5
Equipment & facilities
4.8 of 5
Value/money
4.7 of 5
Overall(1136 reviews)
4.8 of 5
Overall (1136 reviews)
by Fariba - RESIDENCE KAROLINA - one-bedroom apartment
Stayed in Oct-16
well located prague apartment Very nice and comfortable apartment in a great location. Only minutes to all the must sees but far enough from the bars to be quiet. The 24hr front office is convenient and the fact that it is right next to the residence is absolute plus!
Positivelocation, staff, size, clenliness
Negative
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 4
Value/money - 5
by Thomas - RESIDENCE KAROLINA - two-bedroom apartment
Stayed in Oct-16
Perfect We've been staying in short term apartments in Europe for years on now. The Karolina is clearly one of the very best, if not indeed THE best apartment we've stay in. I would recommend it for anyone who wants the privacy and comfort of an apartment in Prague 1. I will definitely stay here again in future.
PositiveElegant, quiet and first class staff
NegativeNegative? You're joking
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5
by Paulus - RESIDENCE KAROLINA - two-bedroom apartment
Stayed in Sep-16
Family trip The apartment is in a good location, the quiet part of old town, yet reasonably close to the Old Town Centre (10-min walk), tram stops (<5 min walk), and big supermarket (<10 min walk). Plenty of space for 5 people (2 adults & 3 kids), living room/dining room/kitchen are well-equipped with modern appliances. Wi-fi Internet works well. As it's a renovated old building, the bathroom fittings are a bit dated. The main negative thing we encountered was the running washing machine caused half the electricity of the apartment to turn off, including itself and the fridge. So half of the food we bought got ruined and we had wet, dirty clothes that couldn't be taken out without spilling the water out of the machine. When I rang the front desk, it took over 3 hours (and 3 separate follow-up calls) for them to send someone over to look into it. When they said it's fixed, it wasn't as the problem repeated itself as soon as we turn the washing machine on again. We ended up having to use a washing machine in another apartm
PositiveGood location, spacious, well-equipped apartment
NegativeCheck-in process a bit slow, washing machine didn't work and caused half the electricity to turn off, including fridge, slow maintenance/housekeeping response
Front office staff - 4
Location - 4
Rooms and services - 4
Cleanliness - 4
Equipment & facilities - 3
Value/money - 4
by Peter - RESIDENCE KAROLINA - one-bedroom apartment
Stayed in Oct-16
First time in Prague We stayed 3 nights in apartment 32 Residence Karolina and although there were street works underway close by, our accommodation was quiet. The free pick-up from the train station was a welcome bonus particularly as the weather was damp. The rooms are spacious and there was everything needed to prepare meals and to do the laundry. Access to the old town and major sites is walking distance. For those who like the option of self catering we would recommend staying here.
PositiveWell equipped, convienient apartment
Negative
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 4
by David - RESIDENCE KAROLINA - one-bedroom apartment
Stayed in Oct-16
Nice week in Prague It was a bit cool and damp while we were in the city and it was nice to have a large clean and comfortable apartment spend some down time in.
PositiveSpacious comfortable apartment in a great location
Negative
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 4