Front office staff
4.8 of 5
Location
4.9 of 5
Rooms and services
4.7 of 5
Cleanliness
4.7 of 5
Equipment & facilities
4.5 of 5
Value/money
4.5 of 5
Overall(650 reviews)
4.7 of 5
Overall (650 reviews)
by Marnie - RESIDENCE MASNA - one-bedroom apartment
Stayed in Jul-15
Prague is absolutely beautiful and the Czech people were so very kind. The staff for the apartments were prompt, courteous and helpful. It was some of the best customer service I have ever experienced. Our apartment was spacious, clean and well appointed. It was also in a great location. Very close to everything, but quiet at night. Loved it. And LOVED Praha!
Positive
Negative
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 4
Value/money - 5
by rivka - RESIDENCE MASNA - studio apartment
Stayed in Jul-15
It was great! Perfect location and very good service.
Positive
Negative
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 3
by Elien - RESIDENCE MASNA - one-bedroom apartment
Stayed in Jul-15
lovely prague We had a pleasant stay at Prague and hope to visit it again sometime. The apartment was really nice. The staff was really kind and were ready to answer your questions anytime. It was noisy at night but when you are tired enough you can sleep through it
Positiveperfect location in the centre of the city, very nice apartment and kind people at the reception.
Negativeit was noisy in the night and our cleaning lady forgot to give us large towels the last 3 days of our stay.
Front office staff - 5
Location - 4
Rooms and services - 5
Cleanliness - 4
Equipment & facilities - 5
Value/money - 5
by Andrey - RESIDENCE MASNA - one-bedroom apartment
Stayed in Jul-15
Totally recommended.
PositiveSuperb location and great living in the historical centre of Prague
NegativeGets a bit noisy on Friday and Saturday nights due to proximity of night club
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 4
Value/money - 4
by Jody - RESIDENCE MASNA - studio apartment
Stayed in Jul-15
Prague visit This is my 6th visit to Prague and my first time using Prague city Apts. I will use them whenever I visit Prague! The front staff were wonderful, making sure I was set up, showing me where to get cash, and getting a taxi for me at the end of my trip. The apt was perfectly located, only 2 blocks from the square. It did not have AC and it was 100 degrees. The room stayed cool even without AC. The bathroom was gorgeous and the kitchenette had everything I needed. I highly recommend this company and this apt.
PositivePerfect location, wonderful service
NegativeNo negatives
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5
