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Front office staff

4.8 of 5

         
 
 

Location

4.9 of 5

         
 
 

Rooms and services

4.7 of 5

         
 
 

Cleanliness

4.7 of 5

         
 
 

Equipment & facilities

4.6 of 5

         
 
 

Value/money

4.6 of 5

         
 
 

Overall(332  reviews)

4.7 of 5

         
 
 

Overall (332 reviews)

 

by Piermarco - RESIDENCE RYBNA - RED HORSE - one-bedroom apartment

Stayed in Sep-11

 
Total3

Dear Mr. Tomasek, generally I must said that I was more or less satisfacted from the apartment, but I want only underline that for this kind of level price/apartment some forniture were not on same level. The entrance door was very small and economic (all noise on the stairs was possible to listen from inside), some forniture in the bathroom were from very cheaper plastic and the wardrobe in the sleeping romm was also cheaper and broken. I tried to put my empty hand luggage on the shelf of the cabinet and all fall down strikend my hand. Fortunatly I was not wounded. During check in they ask me to give guarantee of 200 euro for eventually damage in the apartment, without possibility of checking during my out with some personal to control if there was somethink broke. How is possible this without counterpart. At hand I had problems with you forniture. This to your oppurtune information. best regards, Piermarco Clemente

Positive

Negative

 

Front office staff - 2

         

Location - 4

         

Rooms and services - 3

         

Cleanliness - 3

         

Equipment & facilities - 3

         

Value/money - 3

         
 

by Frans - RESIDENCE RYBNA - RED HORSE - one-bedroom apartment

Stayed in Sep-11

 
Total4.5

business Not noise at all. Next time again. Price ok. TV a bit (satelite) unsharp. Beds are ok, but upclass hotels have better. Cleaning ok. Taxi arrangements ok, front desk great, perhaps make a deal with some restaurants to have bfast/dinner or delivery with discount ??? see you next time (Nov)

Positivelocation perfect, noise reduction perfect

Negative

 

Front office staff - 5

         

Location - 5

         

Rooms and services - 5

         

Cleanliness - 4

         

Equipment & facilities - 4

         

Value/money - 4

         
 

by Jonah - RESIDENCE RYBNA - RED HORSE - two-bedroom apartment

Stayed in Aug-11

 
Total4.7

First time in Prague Worked out better than we hoped and although the noise was bothersome it didn't dampen our enjoyment. Would absolutely stay there again. Really is the perfect location. Thanks for helping us have a great stay.

PositiveLocation can't be beat... Staff friendly an helpful... Apartment was spacious and clean. Great water pressure. Loved our stay.

NegativeOnly negative was the noise. Walls seem a bit thin and often sounds like people are inside the apartment. We did have a window open since no A/C so that didn't help. It wasnt a major issue for us but the early morning street cleaning woke us up.

 

Front office staff - 5

         

Location - 5

         

Rooms and services - 4

         

Cleanliness - 5

         

Equipment & facilities - 4

         

Value/money - 5

         
 

by Lisa - RESIDENCE RYBNA - RED HORSE - three-bedroom apartment

Stayed in Jul-11

 
Total5

Lovely Prague Overall this apartment was great and I highly recommend it. The staff were also great.

PositiveGreat location, Staff very helpful, apartment very comfortable and good value

NegativeDownstairs rooms were a bit tricky at night when needing to navigate to the toilet (hard to see steps)

 

Front office staff - 5

         

Location - 5

         

Rooms and services - 5

         

Cleanliness - 5

         

Equipment & facilities - 5

         

Value/money - 5

         
 

by Susan - RESIDENCE RYBNA - RED HORSE - two-bedroom apartment

Stayed in Aug-11

 
Total4.7

Great stay! We thoroughly enjoyed our visit to Prague, a fabulous and beautiful city. The apartment was in a superb location for touring, shopping, and finding good restaurants. It was clean, well appointed, modern, and spacious. Loved having the internet too. We would definitely recommend it to others visiting Prague. We were travelling with another couple so there were 4 of us. Upon arrival, we had to rush out and buy toilet paper as there was very little left on the one roll that was in the bathroom. May I suggest that an additional roll (s) be left in the bathroom in case they are needed? The daily service for room clean up and bedmaking was excellent. However, I would also suggest that towels be changed on a daily basis as well. Or at least the option of having a few soiled towels replaced if needed. It was quite a surprise that there was an opening between the 2 bedrooms....this would be fine when travelling with children but was awkward with another couple. I did not read that there was an

PositiveSuper location, clean, modern

NegativeTowels and doors

 

Front office staff - 5

         

Location - 5

         

Rooms and services - 4

         

Cleanliness - 5

         

Equipment & facilities - 5

         

Value/money - 4

         
 
 
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