Front office staff
4.8 of 5
Location
4.9 of 5
Rooms and services
4.7 of 5
Cleanliness
4.7 of 5
Equipment & facilities
4.5 of 5
Value/money
4.5 of 5
Overall(650 reviews)
4.7 of 5
Overall (650 reviews)
by Salvador - RESIDENCE MASNA - studio apartment
Stayed in Nov-14
Just a 5m walk from the main center, in a quiet place also nearby some good restaurants. Front office professionalism makes you feel safe. even something we left in the room was proactively delivered afterwards.
Positivegood value for money
Negative
Front office staff - 5
Location - 5
Rooms and services - 4
Cleanliness - 5
Equipment & facilities - 3
Value/money - 4
by Marina - RESIDENCE MASNA - one-bedroom apartment
Stayed in Nov-14
We have very nice trip. Thank You
Positive
Negative
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 3
Value/money - 4
by Elizabeth - RESIDENCE MASNA - studio apartment
Stayed in Oct-14
Lovely stay in Prague We enjoyed our stay and the complimentary pick up from the airport was great and overall the service offered by Prague City Apartments is top class. Any queries I had were dealt with quickly and effectively. Thank You
PositiveCentral location and near to everything
NegativeNoise at night from drunken people on the street singing
Front office staff - 5
Location - 4
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 4
Value/money - 5
by Maria - RESIDENCE MASNA - studio apartment
Stayed in Oct-14
Excellent apartment studio with kitchen near centre, room is large. All kitchen tools are included (toaster, plates, cups, spoons, cafe-machine etc)
PositiveGood location, 1 minute near central place
Negative
Front office staff - 5
Location - 5
Rooms and services - 4
Cleanliness - 4
Equipment & facilities - 4
Value/money - 5
by Marilyn - RESIDENCE MASNA - one-bedroom apartment
Stayed in Sep-14
Comfortable Apartment Near Center of Prague After some confusion at registration everything about our stay at Residence Masna was fine. And despite the fact that one of our apartments was not ready for occupancy -- through no fault of the management -- the office staff worked above and beyond the call to resolve the situation and maintained their calm, professional attitude in the face of tired, grumpy travelers! Kudos for their effort and kudos for the help they provided in arranging a tour to the Czech countryside and a nighttime visit to a medical clinic. They also arranged a reasonably priced, English-speaking, pleasant driver to pick us up in Berlin and to take us on to Budapest. All in all, we were very well cared for by the staff. As for the apartments, we have no complaints. The kitchen was adequately furnished for our stay, the beds were very comfortable, the rooms were quiet despite the busy location, and the bathrooms were modern and clean. There are bakeries and grocery stores nearby, so one need not go out for every meal. The onl
Positive
Negative
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 4
Equipment & facilities - 4
Value/money - 5
