Front office staff
4.8 of 5
Location
4.9 of 5
Rooms and services
4.7 of 5
Cleanliness
4.7 of 5
Equipment & facilities
4.5 of 5
Value/money
4.5 of 5
Overall(650 reviews)
4.7 of 5
Overall (650 reviews)
by Emer - RESIDENCE MASNA - studio apartment
Stayed in Sep-14
beautiful break We thoroughly enjoyed staying in Masna. The security was fantastic - even though in 9 days we did not encounter any trouble whatsoever. Great facilities - washing machine and powder supplied was a Godsend! Cleaners daily if we wanted. The only negative was the safe was a nightmare. We gave up and never used it. (That may have been our own fault, im sure it was probably straight forward but we couldn't figure it out!). Otherwise, it was perfect and we will be back!! Cant recommend highly enough!
Positiveapartment was fantastic, everything we needed!
Negativethe safe was a nightmare to use
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 4
Value/money - 4
by Mariza - RESIDENCE MASNA - one-bedroom apartment
Stayed in Aug-14
The apartment was well located and the staff were friendly and helpful (including organising a tour for us). It is certainly a place that I would come back to.
Positiveperfect location for all that we wantedd to do
Negativenone
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5
by Ellina - RESIDENCE MASNA - one-bedroom apartment
Stayed in Sep-14
Perfect place to go for a vacation We are a couple, came without kids for 9 days vacation. The location is excellent - in the heart of the Old Sity of Prague. All is nearby: famous Prague clock, Karlov bridge, the large shopping center Palladium and many nice restorants and bars. The apartment is very clean and well equipped. All is exactly as we saw in the pictures at the site.Very good bathroom and perfect bed (It is important for somebody with overweight :)). We had acquired a guest, my sister, for two days, and it was enough space in our studio apt for an additional bed and a place for her things etc. We had arranged for her also the transfer from/to the airport while we did our check-in (for a good price as was mentioned in the internet site), and all went just perfect and in time.The kitchen is fully equipped, all works good. We had closed a safe at the 1st day by mistake, and in a few hours the service person had solved the problem. The cleaning woman is very friendly and helpful and answered to our small wishes immediately. WiFi is
Positive
Negative
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5
by Kasia - RESIDENCE MASNA - one-bedroom apartment
Stayed in Aug-14
2+Baby in Prague We came for a weekend stay in Prague and the only thing I asked for was an elevator in te building so we wouldn't have to carry a stroller back and forth along a flight of stairs. To much of my surprise when we came in to the apartment there was already a baby cod set up complete with sheets and everything. We didn't even had to unpack the tourist baby bed we brought with us. Baby friendly is a big + !!!! The apartment looked better than on pictures. It even has a machine wash under the kitchen counter. Felt almost like home :0)
PositiveEverything we needed and more
Negative
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5
by Aleksandra - RESIDENCE MASNA - one-bedroom apartment
Stayed in Aug-14
In the city center fully equipped Everything was perfect, there's even a washing machine inside the apartment. Would definitely stay there another time.
Positivelovely large refurbished apartment in a pre-WWII residential building. bedroom facing the backyard so you can sleep with open windows on a Saturday night in the center of Prague(!!) ;-)
Negativecheck-in 1km away
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5
