Front office staff
4.8 of 5
Location
4.9 of 5
Rooms and services
4.8 of 5
Cleanliness
4.7 of 5
Equipment & facilities
4.6 of 5
Value/money
4.6 of 5
Overall(522 reviews)
4.8 of 5
Overall (522 reviews)
by Gwynne - RESIDENCE BREHOVA - two-bedroom apartment
Stayed in Jul-13
We so loved the efficiency, and courteous web and Reception Staff ! The accomadations were clean, modernly decorated and comfortable for our stay. They made sure our trip would not be unpleasant and substiuted a Wonderful 2 BR apt when the one we scheduled 'ran out of hot water'. They answered all our inquires day or late nite happily and promptly. HOo do find such wonderful customer service personel ! They spoke and knew English so well! Your company was recommended by a friend who travels alot and her recommendation was right On Spot....you are the Best value and Service we had in a Long time!! We will not hesitate to use apts in your other cities if need be, or try others after this Great experience. Thank you from customers in USA!
PositiveWe so loved the efficiency, couteous web/ in house Staff and the accomadations for our stay. They made sure our trip would not be unpleasant and substiuted a Wonderful 2 BR apt when one we planned 'ran out of hot water'. They answered all our inquires d
Negative
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5
by Rebecca - RESIDENCE BREHOVA - three-bedroom apartment
Stayed in Jul-13
amazing romantic week in prague! we had such a lovely week. due to a last minute change, we were placed one night in an enormous apartment that would be perfect for large families or 3 couples. it was fabulous. our second apartment was just perfect fro the 2 of us. romantic and comfortable. we highly recommend prague city apartments. the staff is lovely and attentive and the apartments were perfect.
Positivefabulous location! staff were so attentive and accomodating.
Negativesmall maintenance issues, but always dealt with promptly
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 4
Value/money - 5
by Helen - RESIDENCE BREHOVA - three-bedroom apartment
Stayed in Jul-13
Perfect stay in Prague Could not ask for a better location for our stay! Beautiful building right in the middle of the Jewish Quarter. The customer service at Prague City Apartments is amazing! They are truly online 24 x 7, and responded to our requests at lightning fast speeds. Bravo!! Our daughter has asked for another trip to Prague. We will most definitely stay here again. THANK YOU!
PositiveExcellent location, spacious apartment, wonderful customer service
Negative
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 4
Equipment & facilities - 4
Value/money - 4
by Jean - RESIDENCE BREHOVA - three-bedroom apartment
Stayed in Jul-13
Family vacation in Prague We like the apartment a lot, Close to everything in Old Town and restaurants nearby. Quieter than Old Town and close enough to to go to the Prague Castle walking.
Positivespacious, quiet spot
Negative
Front office staff - 5
Location - 4
Rooms and services - 5
Cleanliness - 4
Equipment & facilities - 4
Value/money - 4
by Mike - RESIDENCE BREHOVA - three-bedroom apartment
Stayed in Jul-13
Family vacation None of our keys worked when we arrived home at 8:45, it took 3 trips for the staff tol get us in, until 10:30. We will recommend PCA to all of our friends. Thank you for a wonderful stay. Mike
PositiveGreat location, great space, great staff at reception
NegativeLast night key card problem
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5
