Front office staff
4.8 of 5
Location
4.9 of 5
Rooms and services
4.7 of 5
Cleanliness
4.7 of 5
Equipment & facilities
4.5 of 5
Value/money
4.5 of 5
Overall(650 reviews)
4.7 of 5
Overall (650 reviews)
by Sara - RESIDENCE MASNA - studio apartment
Stayed in Jan-14
Wedding/Honeymoon trip I am very pleased with the services, location and quality of the Masna apartments. Myself and other members of my family all rented apartments for my wedding and everyone was very happy. The staff was quick to help with any questions or issues ranging from the apartment lightbulbs needing changed to how to book a train ticket to Austria. They were amazing! The location of the apartments couldn't have been better either. The units facing the street were a little noisy, but we were on the other side of the building so even though we didn't have a view, we had a quiet stay. I would highly recommend Masna to others and will most likely stay here again on a future trip.
PositivePerfect location, friendly staff and extremely helpful and quick to respond.
Negative
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5
by Olga - RESIDENCE MASNA - studio apartment
Stayed in Jan-14
The best stays were all at Your apartments. Special thanks to Tatiana (reception) and Olga (room service). Wish You good luck and prosprerity! Looking forward to a new stay with you. Yours sincerely, Olga K.
Positive
Negative
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 4
by Peter - RESIDENCE MASNA - one-bedroom apartment
Stayed in Jan-14
Nice rooms. Very comfortable bed. Well serviced by cheerful ladies. Safe should be replaced. On a personal basis as a frequent visitor to Prague I would prefer to stay a bit out of town and less price.
Positive
Negative
Front office staff - 5
Location - 4
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 3
Value/money - 3
by Francesco - RESIDENCE MASNA - one-bedroom apartment
Stayed in Jan-14
My beautiful Prague I spent lovely days in Prague, staying in this lovely apartment just a few steps from the astronomical clock, in the very centre of Prague. Everything was perfect and the staff very cordial and nice. The 31th of December I found a great surprise from the staff of Prague city apartment. Thank you very much!!!
PositiveExcellent position
Negativenothing
Front office staff - 5
Location - 5
Rooms and services - 4
Cleanliness - 5
Equipment & facilities - 4
Value/money - 4
by Julia - RESIDENCE MASNA - one-bedroom apartment
Stayed in Jan-14
Very nice apartment, just a few minutes away from the old town centre. Great view out of window in 5th floor, very clean and well furnished. Friendly front office staff that brought us to our apartment.
Positive
Negative
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 4
Value/money - 4
