Front office staff
4.8 of 5
Location
4.9 of 5
Rooms and services
4.7 of 5
Cleanliness
4.7 of 5
Equipment & facilities
4.5 of 5
Value/money
4.5 of 5
Overall(650 reviews)
4.7 of 5
Overall (650 reviews)
by NJ - RESIDENCE MASNA - studio apartment
Stayed in Nov-13
Above expectations Large, well adorned appartment, good location near main city square, staff very friendly and helpful. Transfer to airport also great!
Positivelarge, well adorned appartment, friendly staff
Negativeappartment was a little dusty.
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 4
Equipment & facilities - 5
Value/money - 4
by Suzette - RESIDENCE MASNA - one-bedroom apartment
Stayed in Nov-13
2 night break The apartment was huge including the bathroom (shower only) for the price paid and gave me and my niece plenty of room to spread out. More than sufficient wardrobe space too and hangers so would be ideal for a week not just a weekend. Couldn't get a picture to work on the TV but if we had been that bothered about it we had the 24hr number to call and report it if we had bothered. Kitchen has hob, toaster and microwave and coffee maker for self catering, but no oven. Lovely soft bedding and pillows, cleaned every day and towels changed every day too. Minor improvement could be made like repairing or re-tiling cracks in bathroom tile. Also can you put in large letters on the confirmation details that the travellers need to pay the taxi driver direct for the airport transfer? I had thought it would be paid with the hotel accommodation -fortunately I had exchanged money. Staff at check-in (Adam) was incredibly helpful and friendly. I would use again and not hesitate to recommend.
PositiveA very central location in a quiet and safe street
NegativeNo bath but the shower was really powerful and spacious
Front office staff - 5
Location - 5
Rooms and services - 4
Cleanliness - 5
Equipment & facilities - 4
Value/money - 5
by Han Teng - RESIDENCE MASNA - one-bedroom apartment
Stayed in Oct-13
Apartment for our Pre-Wedding photoshoot Would recommend to friends coming to Prague!
Positivelocation close to places of interest, great security, good housekeeping
Negativeslightly noisy over fridays and weekends due to club downstairs
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5
by Michael - RESIDENCE MASNA - studio apartment
Stayed in Oct-13
Prague fall vacation In the heart of the old city convenient to all attractions, shopping and to transportation. Location couldn't be better. Apt is convenient, safe, and clean, with daily maid service. Management very helpful, accommodating and responsive. We will be back. Highly recommended.
PositiveGreat location. Comfortable and safe. Great value
Negative
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5
by Shannon - RESIDENCE MASNA - one-bedroom apartment
Stayed in Oct-13
Perfect! Our stay with PCA in Old Town was perfect, I can't say enough good things. Everyone we spoke to was super helpful and seemed excited that we were there. Our apartment was in an amazing location, just around the corner from Old Town Square...which led to some noisy nights, but being from Chicago, it wasn't a big deal. Our living room light went out one night and was replaced within 12 hours. We had heard horror stories about the Czech taxis, so I'm happy to report that the pickup/drop off service booked through PCA was on time, friendly, and reliable....oh, and thank goodness they thought to put an umbrella in the unit! Otherwise a few days could have been a major bust. Thank you Prague City Apartments! We can't wait to stay with you again!
PositivePerfect location, just the right size, had an umbrella!
NegativeNosy being so close to the square...but worth it!
Front office staff - 5
Location - 5
Rooms and services - 4
Cleanliness - 5
Equipment & facilities - 4
Value/money - 5