Front office staff
4.8 of 5
Location
4.9 of 5
Rooms and services
4.7 of 5
Cleanliness
4.7 of 5
Equipment & facilities
4.5 of 5
Value/money
4.5 of 5
Overall(650 reviews)
4.7 of 5
Overall (650 reviews)
by Colette - RESIDENCE MASNA - one-bedroom apartment
Stayed in Oct-13
First time in Prague! We totally enjoyed our home away from home especially after along day of walking all over Prague! It had everything we needed. Kitchen is especially well conceived with the dishwasher, wash machine (a huge plus!)... Bed was very good and the bedroom in the back totally isolated us from any kind of street noise. Could make one small suggestion: to make travelers really feel welcome on arrival, especially after a long oversea flight, a nice bottle of mineral water with a couple of glasses would be a nice touch. It's just an idea but certainly not a deal breaker! Must add that we very much appreciated the arrival transfer, complimentary as we qualified...that's very nice! The concierge service was outstanding, Daniela came with us to the apartment to show it to us...very much appreciated. All in all a wonderful experience...we will be back but meanwhile will be happy to recommend your apartments and your services.
PositivePerfect location, good layout, quiet, great views from balcony!
Negative
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 4
Equipment & facilities - 4
Value/money - 5
by Taja - RESIDENCE MASNA - studio apartment
Stayed in Oct-13
Excellent staff, very helpful, perfectly organized with a lot of tips. Highly recommmended.
PositiveExcellent location, peaceful, close to many cultural sites and good restaurants.
Negativetoo much TV channels: not easy to navigate.
Front office staff - 5
Location - 5
Rooms and services - 4
Cleanliness - 4
Equipment & facilities - 4
Value/money - 5
by Barend - RESIDENCE MASNA - one-bedroom apartment
Stayed in Oct-13
Pleasant stay We enjoyed our stay in the well equiped apartment. The staff was welcoming and very helpful! This place is really a good choice for a few days holiday in Prague.
Positivethe apartment is well situated in the centre of Prague, most of the highlights in walking distance.
Negative
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 4
Value/money - 5
by Olivier - RESIDENCE MASNA - studio apartment
Stayed in Oct-13
very nice , spacious and excellent location the only problem is that checking in is not in the same location,,
Positive
Negative
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 4
by Janet - RESIDENCE MASNA - one-bedroom apartment
Stayed in Sep-13
Great apartment in Prague This apartment worked for me. It was near everything that interested me - good running, bike rental store, food, old square, etc. It was clean and orderly. I liked the separate desk for working, and the kitchenette was adequate.
Positiveupdated, yet in an older building
Negativenothing negative to say
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5
