Front office staff
4.9 of 5
Location
4.9 of 5
Rooms and services
4.9 of 5
Cleanliness
4.8 of 5
Equipment & facilities
4.8 of 5
Value/money
4.7 of 5
Overall(1136 reviews)
4.8 of 5
Overall (1136 reviews)
by Carol - RESIDENCE KAROLINA - two-bedroom apartment
Stayed in Sep-15
Perfect location, spacious, pretty apartment Perfect location, spacious, a very attractive apartment. The staff was very helpful and so convenient - right next door!.
Positive
Negative
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5
by LAVINIA - RESIDENCE KAROLINA - one-bedroom apartment
Stayed in Sep-15
Wonderful week in Prague The apartment we stayed in(53) is a very nice loft apartment containing everything someone on a self catering holiday needs. It is very clean and very quiet (being high up). Also, the building is in a very good location (quiet street and very close to multiple visitor attractions and eating places/supermarkets plus tram and metro stations). The staff at the reception are very welcoming and helpful. The taxi driver that collected us from the airport had a tablet with our name in bold so we could see it very well from far away (compared to other drivers that had names written in thin letters that could only be seen from very close). Did not find anything to complain about. We would like to return if visiting Prague in the future
Positive
Negative
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5
by Maureen - RESIDENCE KAROLINA - one-bedroom apartment
Stayed in Sep-15
I would highly recommend this apt, not one negative thing about my 7 night stay, location is perfect, staff is very helpful and respond quickly to requests, perfect blend of hotel/apartment as you have a very large and comfortable space while still having room cleaned daily and towels/sheets changed. I have stayed in many apartments in several European countries and this has been the best experience of all! Not one complaint.
PositiveGreat location, wonderful staff, spacious well equipped apt
Negative
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5
by Lei Ann - RESIDENCE KAROLINA - two-bedroom apartment
Stayed in Sep-15
Great apartment Large, comfortable and spacious apartment, helpful and friendly service desk staff, prompt airport and train station transfers, great location. Highly recommend!
PositiveSpacious, well-equipped apartment, good value
Negative
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5
by Susan - RESIDENCE KAROLINA - one-bedroom apartment
Stayed in Sep-15
excellent holiday location Great place to stay, would highly recommend. Great staff and nothing was too much trouble. Thanks for great stay in your beautiful city.An oasis to come home to after walking your feet off!
Positiveperfect location, easy walk to everywhere and also close to trams
Negativeawesome view of the csstle
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5
