Front office staff
4.9 of 5
Location
4.9 of 5
Rooms and services
4.9 of 5
Cleanliness
4.8 of 5
Equipment & facilities
4.8 of 5
Value/money
4.7 of 5
Overall(1136 reviews)
4.8 of 5
Overall (1136 reviews)
by Tarcisio - RESIDENCE KAROLINA - one-bedroom apartment
Stayed in Aug-15
Good Residence-Hotel, staff very helpful and corteous. Room 54 was too hot, too exposed to sunlight, and to noisy from opposite room 53. TV channels very difficult to find and use. Needs to improve general maintenance and cleanliness Convenient location A truly 3 star hotel
Positive
Negative
Front office staff - 5
Location - 3
Rooms and services - 3
Cleanliness - 3
Equipment & facilities - 4
Value/money - 4
by Tal - RESIDENCE KAROLINA - one-bedroom apartment
Stayed in Aug-15
great family apartment I liked the place a lot. kids in one room and us in the other. if only the internal doors had locks, it would've been perfect. The only thing that really bothered me is the parking which the clerk sent me to. it was 800CZK/day and apparently I couldn't just parked in the white spots on the street for much less (free from 6pm to 8am). I'd recommend the place to friends with families.
Positivespacious room, attentive staff, clean room, great location, reasonable price, mew elevator
Negativeair condition issues, expensive parking (800CZK/day!), lack of bathroom amenities, no late checkout fee, no lock on internal doors
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 4
Value/money - 5
by Sallie - RESIDENCE KAROLINA - two-bedroom apartment
Stayed in Aug-15
Perfect accomodation I would recommend this accom for seasoned travelers as you will find it meets exacting standards and caters well to all needs. Well located, 5 mins from the old town square and close to tram stops, and the river. Plenty of eating choices close by at very good prices ( not the inflated prices that u will find on the squares.)
PositiveWe loved the apartment, it was well appointed, excellently equipped and very comfortable.
NegativeInitially the wifi, but the staff were quick to help rectify this issue.
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5
by Jan - RESIDENCE KAROLINA - one-bedroom apartment
Stayed in Jul-15
Wonderful Prague. We loved Prague and especially staying at Residence Karolina. The apartment was very well set up with everything you could want. The bed was excellent and there was plenty of storage room. The apartment was cleaned every day. The view from the apartment to the Castle was extraordinary. The front office staff were helpful above and beyond their duties especially Kate who was so friendly, informative and helped with luggage, she was amazing.
Positive
Negative
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5
by Lluïsa - RESIDENCE KAROLINA - two-bedroom apartment
Stayed in Aug-15
A very spacious ad confortable appartment in a centric area
PositiveVery spacious and confortable appartment in a centric area
Negative
Front office staff - 4
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 4
