Front office staff
4.8 of 5
Location
4.9 of 5
Rooms and services
4.7 of 5
Cleanliness
4.7 of 5
Equipment & facilities
4.5 of 5
Value/money
4.5 of 5
Overall(650 reviews)
4.7 of 5
Overall (650 reviews)
by Marc Z - RESIDENCE MASNA - one-bedroom apartment
Stayed in Jul-13
Great Long term rental A great place to stay. I have three times rented on a long term basis. Need I say more!
PositiveLocation is excellent and spacious apartments
NegativeNone
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 4
by Sanna - RESIDENCE MASNA - studio apartment
Stayed in Jul-13
Holiday trip with my boyfriend Everything went well and we were help by the staff in providing transfer etc. The accomodation was very well located at the stare mesto and was very well equipped and furnished. The only detail that could use some work is the airconditioning which wasnt very efficient.
PositivePerfect location, friendly and helpfull staff, nicely decorated and clean rooms
Negativethe airconditioning wasnt very efficient
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5
by Richard - RESIDENCE MASNA - one-bedroom apartment
Stayed in Jul-13
Great Place in Prague I can honestly rate the apartment including cleanliness, location, security, view, and the facilities in the apartment as excellent. There were several "neighbors" in other apartments in the building who took great delight singing into the courtyard, but they apparently lost their voices early enough that it didn't bother our sleep. Being in the Stare Mesto did have it's difficulties, as several tour companies offer "pub crawls" which allow for larger groups of drunken individuals to make a lot of noise late at night. During our stay the weather turned rather warm during the day, but with no air conditioning, the two fans provided by the apartment made the cool nights very comfortable with the windows open. Perhaps this was why we were able to hear the pub crawlers during the night. This was our second stay at Masna 5. We definately will stay here the next time, especially with a free airport transfer which was offered to us as the IT system broke down leaving us to make a phone call to the offic
Positive
Negative
Front office staff - 5
Location - 4
Rooms and services - 4
Cleanliness - 4
Equipment & facilities - 4
Value/money - 4
by Theresa - RESIDENCE MASNA - studio apartment
Stayed in Jul-13
Lovely apartments in great location, but no AC! We rented 2 apartments, 201 & 502. The apartments were well appointed and spacious. Beds are fantastic! Large bathrooms. It is a quick walk to Old Town Square & other attractions, but on a relatively quiet street with lots of restaurants close by... recommend Restaurant Amos! Several cafes within a block for breakfast... recommend Au Gourmand!. I would definitely stay in these apartments again, but not during the summer. There is no air conditioning, and it was quite warm & stuffy in the apartment even with the provided fans (temps were in the mid 80s). As always, the level of customer service from PCA was exceptional... they are always there & willing to resolve any issues that might arise! Thanks!
PositiveEasy walk to Old Town Square. Loads of restaurants & cafes close by.
NegativeNo air conditioning.
Front office staff - 5
Location - 5
Rooms and services - 4
Cleanliness - 5
Equipment & facilities - 4
Value/money - 4
by Lenka - RESIDENCE MASNA - studio apartment
Stayed in Jul-13
Stay in Prague I truly enjoyed my stay in Residence Masna. The apartment was spacious with great layout and small balcony. Despite being located in the heart of Prague it was very quiet. The apartment was well equipped, spotlessly clean and included standard supplies such as basic toiletries or coffee and tea sachets. Service was excellent and staff very friendly, helpful and responsive (front staff as well as housekeeping). My only not so much positive comment would be that the bed and mattress could have been more comfortable. On my next trip to Prague I will certainly return to Residence Masna or other properties managed by Prague-City-Apartments.
PositiveExcellent location in the heart of Prague yet very quiet
Negative
Front office staff - 5
Location - 5
Rooms and services - 4
Cleanliness - 5
Equipment & facilities - 4
Value/money - 5