Front office staff
4.9 of 5
Location
4.9 of 5
Rooms and services
4.9 of 5
Cleanliness
4.8 of 5
Equipment & facilities
4.8 of 5
Value/money
4.7 of 5
Overall(1136 reviews)
4.8 of 5
Overall (1136 reviews)
by Sharon - RESIDENCE KAROLINA - one-bedroom apartment
Stayed in Jul-15
Second time just as good as the first We love PCA, great company, superb standard of accommodation, great and helpful staff - just noticed that the reception on the day of departure were busy, one lady in particular - it's a minor issue but stress has a habit of causing further stress so not sure if it was an under-staffing issue on the day perhaps but it's little to complain about, the company are wonderful. Tks again.
PositiveGreat location, spacious and clean flat
NegativeSensed stress levels at reception on the day of departure
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5
by Ramón - RESIDENCE KAROLINA - one-bedroom apartment
Stayed in Jul-15
Lovely Praga for my and my family Nos gusto mucho los tres enormes apartamentos que alquilamos.
Positive We enjoyed our stay and found your services completely satisfactory .
Negativevery good situation. Tram, metro, and close to center of the city.
Front office staff - 4
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 4
by Chris - RESIDENCE KAROLINA - two-bedroom apartment
Stayed in Jul-15
Exceeded our expectations in every way.....the excellent staff, from the check in to something as simple as the purchase of tram tickets in the office....complete support. TripAdvisor awarded. The suites are large, grand and perfectly equipped for a long stay. We are already planning our return. Thanks again.
Positive
Negative
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5
by Susan - RESIDENCE KAROLINA - two-bedroom apartment
Stayed in Jul-15
First time to Prague and picked the best! Sweet Jane greeted us on arrival and patiently showed us our apartment, key system, and satellite TV and then recommended a great restaurant nearby for dinner. The apartment was clean and bright but the bedroom wood floors, while clean and not dusty, needed a good washing as our feet got dirty walking barefoot. A few missing tiles in the bathroom and an extra ice cube tray would be nice. A sign for the front door that says "close gently" would help alleviate the noise all night from the front door banging shut. Great value otherwise. I'd stay again next time in Prague.
Positivegreat location, staff, and price
Negativecan hear everyone entering at night
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5
by Andrea - RESIDENCE KAROLINA - one-bedroom apartment
Stayed in Jul-15
The perfect place for a visit to Prague The apartment is only minutes from the Charles Bridge on a quiet street. We enjoyed the small balcony and prepared a few meals in the immaculate and well-appointed kitchen. Everything was perfect for our stay and the staff were extremely helpful, being in the same building. Transfers from the airport were arranged easily. I left a cosmetic bag in the bathroom and they were quick to find it and have it sent to me. We would stay there again in a heartbeat the next time we are in Prague.
PositiveThe location, apartment and staff couldn't be better
Negative
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5
