Front office staff
4.9 of 5
Location
4.9 of 5
Rooms and services
4.9 of 5
Cleanliness
4.8 of 5
Equipment & facilities
4.8 of 5
Value/money
4.7 of 5
Overall(1136 reviews)
4.8 of 5
Overall (1136 reviews)
by Fabrice - RESIDENCE KAROLINA - one-bedroom apartment
Stayed in Jul-15
excellent
Positive
Negative
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5
by Byeong Yong - RESIDENCE KAROLINA - one-bedroom apartment
Stayed in Jul-15
I am Fully Satisfied First of all, I would like to note that the male staff who was at the reception desk around 9:00 pm ~ 10:00 pm, 15/07/15 was so kind, and he is just the best hotel staff I've ever met. It is extremely unfortunate that I cannot remember his name. Please find him and give a big compliment! The Residence Karolina is located very close to Narodni Divadlo where I could take many trams to famous places such as Prague Castle and Hlavni Nadrazi. I could access the Old Town Square by foot in a few minutes as well. In addition, there are some supermarkets nearby opening until 1:00 am. The room was very clean and spacious. I have nothing to complain and would like to highly recommend staying in the Residence Karolina.
PositiveKind staff, location, cleanliness, spaciousness
NegativeNothing
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5
by Edward - RESIDENCE KAROLINA - two-bedroom apartment
Stayed in Jul-15
"a great month in a wonderful city" I had a great month in the Prague City Apartments and would like to congratulate all the staff in the office for their helpfulness, charm and friendliness. It was a pleasure dealing with them. I would certainly recommend the apartments to all who are coming to Prague and hope to return myself in the not too distant future.
Positive"excellent location for public transport, shops, theatres"
Negative"late night revellers"
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 4
Value/money - 5
by Michele - RESIDENCE KAROLINA - one-bedroom apartment
Stayed in Jul-15
Beautiful Prague The apartment was an excellent standard. All amenities were of top standard. There is only a couple of things. The staff were very helpful but a little short on knowledge. We had booked an apartment well in advance and two days before our arrival we were told we could not have the apartment we had booked because a customer wanted to stay longer. We were offered another apartment that was smaller for the same price and a floor higher with no lift and to compensate a free trip from the train station which had previously been offered. When I went back and said this was not acceptable the staff member did look for another apartment which was good. The staff were very helpful in resolving this problem however I am a little disappointed that we were given such short notice of the change.
PositiveApartment was amazing and centrally located. Walking distance to everything.
NegativeStaff were good but a little short on knowledge
Front office staff - 4
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 4
by Terrance - RESIDENCE KAROLINA - one-bedroom apartment
Stayed in Jun-15
We had a great stay at PCA! The location was excellent while the apartment was large clean and functional.
Positive
Negative
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5
