Front office staff
4.8 of 5
Location
4.9 of 5
Rooms and services
4.7 of 5
Cleanliness
4.7 of 5
Equipment & facilities
4.5 of 5
Value/money
4.5 of 5
Overall(650 reviews)
4.7 of 5
Overall (650 reviews)
by Mayumi - RESIDENCE MASNA - studio apartment
Stayed in Jan-13
holiday in Prague Unfortunately, I couldn't find the driver when I arrived at the airport. I called the front office staff, she arranged the taxi again, and the another driver came to me at the airport soon. It was no problem. I stayed at studio apartment. I like it very much. It was clean and neat. Everyday house keeping was perfect. It made me feel comfortable. Microwave is handy, I think it was more convenient if there was an oven there. Kitchenware, washing machine and other equipment and facilities were good. I was staying in Prague for the holidays. I was impressed with a present from the apartment on New Year's Eve. It was Czech Wine and a snack. Location is excellent. The Old Town Square, the Charles Bridge, the Prague Castle, all is within walking distance. Next time I come to Prague, I will stay at Prague City Apartments. Thank you.
Positivegood location for sightseeing
Negativea little bit noisy outside at night
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5
by Flavia - RESIDENCE MASNA - studio apartment
Stayed in Jan-13
Stay in Prague made accessible and very enjoyable Location of apartment was amazing! Close to all the main attractions in Prague. Staff was very helpful and friendly. Daily housekeeping, availability of internet and other little details made our stay very enjoyable. We highly recommend Residence Masna to future travelers to Prague.
PositiveAmazing location and great value for the money
Negative
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 4
Value/money - 5
by Forbes - RESIDENCE MASNA - one-bedroom apartment
Stayed in Dec-12
Prague in the winter Thank you for a well appointed, comfortable and functional apartment in a great location. Regular house cleaning was greatly appreciated. the staff at your office (Daniella) was very helpful and your arrangements for airport pickup and drop off were also excellent. We thoroughly enjoyed our stay in Prague and apartment 503 at Masna 5.
PositiveExcellent apartment in excellent location. Thanks for the snow.
Negativenone
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5
by Marine - RESIDENCE MASNA - studio apartment
Stayed in Dec-12
City center appartment We spent 5 lovely days in this appartment, really well located, 2 minutes from the main place and 10 min from charles' bridge. Best Prague's bars and night clubs around ;). Office staff nice and helpfull.
PositiveReally great location, clean and quiet
Negative
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 4
Value/money - 5
by Sue - RESIDENCE MASNA - one-bedroom apartment
Stayed in Dec-12
Christmas vist first time in Prague Super roomy apartment and very helpful staff. We were very impressed by all - from the airport transfer arrangments to the office staff and the standard of the apartment. The bed was very comfortable, the bathromm spacious and clean and the living room exceptional. Nothing neg to say really other than a little bit of late night street noise but we would expect this in a city centre apartment of such central location.
PositiveExcellent would definitely use again.
NegativeNone really other than a little bit of late night street noise.
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5