Front office staff
4.8 of 5
Location
4.9 of 5
Rooms and services
4.7 of 5
Cleanliness
4.7 of 5
Equipment & facilities
4.5 of 5
Value/money
4.5 of 5
Overall(650 reviews)
4.7 of 5
Overall (650 reviews)
by Christopher - RESIDENCE MASNA - studio apartment
Stayed in Apr-12
What an excellent find! The apartment is located just off old town square so away from the noise and crowds but within easy walking distance of everything! The mini market on the same street has all you need for basic supplies. The rooms are all large and spacious and having a balcony door, and window in the bathroom, means you can let in the fresh air when needed. Bed was very comfortable, heating and hot water were great, the washing machine and drying rack means that we could get all our clothes washed and dried within 1 day. Excellent wi-fi signal. The cleaner did a great job. We would certainly recommend the apartment to anyone visiting Prague.
PositiveVery spacious and modern, with a fantastic location.
NegativeNothing!
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5
by William - RESIDENCE MASNA - one-bedroom apartment
Stayed in Apr-12
our vacation very good stay !!!!!! we loved it!
Positivevery close to "old town" 200 m.
Negativeas long as you stay on the top flour there is no noise .
Front office staff - 5
Location - 5
Rooms and services - 4
Cleanliness - 4
Equipment & facilities - 4
Value/money - 4
by Tanja - RESIDENCE MASNA - studio apartment
Stayed in Apr-12
nice place the place is nice. The kitchen equipment however is unsatisfactory. We had for example no chance to make a coffee. A simple manual colffee maker/coffee filter would be great!
Positiveoptimal located
Negativekitchen equipment is poor
Front office staff - 5
Location - 4
Rooms and services - 4
Cleanliness - 4
Equipment & facilities - 2
Value/money - 3
by Jussi - RESIDENCE MASNA - studio apartment
Stayed in Apr-12
Service at the reception was very good at all times. Also the cleaning lady did a good job. You should update the info books at the rooms since they advertise car rental service and cooperation with some company - which turned out no to be valid.
PositivePerfect location, excellent service
NegativeRoom was a bit dusty and the air in the room was thick upon arrival
Front office staff - 5
Location - 5
Rooms and services - 4
Cleanliness - 3
Equipment & facilities - 4
Value/money - 4
by Peter - RESIDENCE MASNA - studio apartment
Stayed in Apr-12
Easter in Prague Staff was very helpful, tv and internet did not work at first but they came and fixed it right away.
PositiveGreat location
NegativeA little noisy at times from neighboring rooms and hallway
Front office staff - 5
Location - 5
Rooms and services - 4
Cleanliness - 4
Equipment & facilities - 4
Value/money - 4
