Front office staff
4.9 of 5
Location
4.9 of 5
Rooms and services
4.9 of 5
Cleanliness
4.8 of 5
Equipment & facilities
4.8 of 5
Value/money
4.7 of 5
Overall(1136 reviews)
4.8 of 5
Overall (1136 reviews)
by Lloyd - RESIDENCE KAROLINA - one-bedroom apartment
Stayed in Dec-14
Great location and apartment From check in to check out, it was a pleasure to stay. Excellent staff, a great location and a nice apartment all made the stay in Prague so easy and enjoyable Many thanks
PositiveExcellent staff and location
Negative
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5
by Michael - RESIDENCE KAROLINA - one-bedroom apartment
Stayed in Dec-14
Great Stay We stayed in 52, a loft apartment with views over to the castle which is lit at night. Apartment was spacious,warm and immaculately presented with supplies of coffee and tea. The flat is six or seven minutes walk to Wenceslas Sq or Charles Bridge but in a relatively quiet street. Flat tided each day. Tesco and other late opening shops near. We were very pleased with all aspects including the staff. Would recommend to all. K & M Weaver
PositiveGreat apartment and location
NegativeSteep bath sides -- could do with a handle!
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5
by Miroslav - RESIDENCE KAROLINA - one-bedroom apartment
Stayed in Dec-14
Prague - culture and history Great stay - great experience for the children
PositiveVery good location and presentation
NegativeMaintenance of equipment and check prior to check in would improve the experience
Front office staff - 5
Location - 5
Rooms and services - 4
Cleanliness - 5
Equipment & facilities - 4
Value/money - 3
by Paul & Lynn - RESIDENCE KAROLINA - one-bedroom apartment
Stayed in Dec-14
Trip of a life time Staff was friendly, went out of their way to make sure we had everything we needed! Location excellent! Have already told several friends "this is THE" place to stay
PositiveExcellent apartment
NegativeNone
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5
by Monique - RESIDENCE KAROLINA - one-bedroom apartment
Stayed in Dec-14
The best apartment we have stayed in! Hello Martin We had a very comfortable stay in the apartment and I provided a review on TripAdvisor that was very complementary. I cannot suggest any improvement to the apartment as the facilities were excellent, it was quiet and extremely comfortable and your location was fabulous. Probably the best apartment we have ever stayed in over our years of travelling and the customer service was the best I have ever experienced in the world. You are running an excellent operation and you and your staff should be very proud of the service that you provide to your guests. King regards Monique
PositiveQuiet, comfortable and exceptional service.
NegativeNothing to note
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5
