Front office staff
4.8 of 5
Location
4.9 of 5
Rooms and services
4.7 of 5
Cleanliness
4.7 of 5
Equipment & facilities
4.5 of 5
Value/money
4.5 of 5
Overall(650 reviews)
4.7 of 5
Overall (650 reviews)
by Leo - RESIDENCE MASNA - one-bedroom apartment
Stayed in Feb-12
Prague at wintertime Fine and safe location, walking distance to all spots in the old town. Perfect restaurant (Divisnis) on 50m distance. Car parking at shopping centre convenient but expensive.
Positiveprefect location
Negativebetter bed needed
Front office staff - 5
Location - 5
Rooms and services - 4
Cleanliness - 4
Equipment & facilities - 4
Value/money - 4
by Hasan - RESIDENCE MASNA - one-bedroom apartment
Stayed in Jan-12
25th wedding anniversary in Prague Not much to add... The apartment provided us with everything we needed: excellent equipment, very clean, perfect service, very good location. Only one thing: making the on-line booking and doing the credit card payment we did not know that they did not immediately take the amount off our credit card. Coming to your office we thought we had paid already, but the girl in the office said we had not yet paid. This was a bit confusing. And as indicated above: it would be good when there was a way to regulate the heating, because especially during the night it is very hot. Thank you and kind regards, Hasan & Wilma Simsek
Positiveperfect location, very well equipped, no complaints!
NegativeNo possibility to regulate the heating, very warm to sleep...
Front office staff - 4
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5
by Chee Keong - RESIDENCE MASNA - studio apartment
Stayed in Jan-12
Great service I enjoyed my stay at Masna because of the great location and efficient support. We checked into Masna which was a mistake but a service staff arrived and helped us with the registration on the spot. We were not able to watch television and once again it w dealt with quickly. If i were to pick on the apartment, the tap in the kitchen was difficult to shut down completely because of the knob. It is also a waste of water as well and dripping of water is audible throughout the night. The washing machine was disappointing as it failed to wash clothes, it just pretends to. Overall, my wife and i are happy with the apartment
PositiveFriendly and efficient service
NegativeDripping tap, inept washing machine
Front office staff - 5
Location - 5
Rooms and services - 4
Cleanliness - 5
Equipment & facilities - 3
Value/money - 4
by Andre - RESIDENCE MASNA - one-bedroom apartment
Stayed in Oct-11
Good choice I wuld reccomend this place according to the quality/price
PositiveGood location and good quality/price. The best choice if you're going to stay more than 4 days. Very clean and with a lot of space
Negative
Front office staff - 4
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 4
Value/money - 5
by Alessandro - RESIDENCE MASNA - one-bedroom apartment
Stayed in Jan-12
the intercom was not working. sometimes it rang but couldnt open door and had to go down everytime to open. for the rest all positive.
Positive
Negative
Front office staff - 4
Location - 5
Rooms and services - 4
Cleanliness - 3
Equipment & facilities - 4
Value/money - 5
