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Front office staff

4.8 of 5

         
 
 

Location

4.9 of 5

         
 
 

Rooms and services

4.8 of 5

         
 
 

Cleanliness

4.7 of 5

         
 
 

Equipment & facilities

4.6 of 5

         
 
 

Value/money

4.6 of 5

         
 
 

Overall(212  reviews)

4.7 of 5

         
 
 

Overall (212 reviews)

 

by Karen - RESIDENCE BREHOVA - three-bedroom apartment

Stayed in Oct-18

 
Total5

3 bedroom Brehova apartment. First I would like to say that every staff member I dealt with was very nice and helpful. From organizing a last minute driver for the return to the airport to the maintenance man who responded in less that 10 minutes to someone who saved me from being locked out alone at midnight. The only negative was a loud bar was opened on the ground floor during my stay. The Managment wasn’t aware that was happening and is trying to deal with it. The opening night was definitely the loudest so may not be such a problem in the future and maybe no problem for guest who stay out later than we did. It was a great location for exploring this beautiful city. Thank you.

Positive

Negative

 

Front office staff - 5

         

Location - 5

         

Rooms and services - 5

         

Cleanliness - 5

         

Equipment & facilities - 5

         

Value/money - 5

         
 

by Tristan - RESIDENCE BREHOVA - three-bedroom apartment

Stayed in Sep-18

 
Total4.7

Top Spot Our driver was waiting and dropped us off where check in staff were also waiting for us. Check in was easy and convenient. Apartment was clean and spacious, great location. We enjoyed our stay and recommend Prague city apartments.

Positive

Negative

 

Front office staff - 5

         

Location - 5

         

Rooms and services - 4

         

Cleanliness - 5

         

Equipment & facilities - 5

         

Value/money - 4

         
 

by Gosse Paul - RESIDENCE BREHOVA - three-bedroom apartment

Stayed in Oct-18

 
Total3.8

Our 25st marriage anniversery We had a nice weekend in Praag. The man of the front office was very friendly en helpfull. The appartment was big en clean. Only two things was not organized well. First the 5 not working keycards by our arrival and the electricity fall totaly out en 12.00 pm. Took long the next morning that it workt again. The front office man dit his best to solve this. Why not a 24/7 electricien who solves this directly. Overall we had a good stay!

PositiveLarge rooms, and near the centre.

NegativeBy arrival all the keycards didn't work. The last evening the electricty fall out due to a ceilinglamp. It took long the next morning to get again electricity.

 

Front office staff - 5

         

Location - 5

         

Rooms and services - 4

         

Cleanliness - 4

         

Equipment & facilities - 2

         

Value/money - 3

         
 

by Angelo - RESIDENCE BREHOVA - three-bedroom apartment

Stayed in Sep-18

 
Total1

Idiots I do not recommend these people. They don't know what they are doing. Paid for one apartment twice and was given a different apartment , the driver who picked me up at the airport wanted more than the agreed upon fee and then the restaurant next door tried to make off with my change after a 20% included tip. Save your money and go elsewhere Prague is worst city of all in 50 years of travelling.

Positive

Negative

 

Front office staff - 1

         

Location - 1

         

Rooms and services - 1

         

Cleanliness - 1

         

Equipment & facilities - 1

         

Value/money - 1

         
 

by Suzanne - RESIDENCE BREHOVA - three-bedroom apartment

Stayed in Sep-18

 
Total4.2

We were very pleased with the timeliness of your feedbacks, ordering our cab, and overall good service. We were a bit concerned to find you had switched our location without asking us and found the new place large, but needing some upkeep....like paint and floors refinished. The location was great and we loved Prague!

Positive

Negative

 

Front office staff - 4

         

Location - 5

         

Rooms and services - 4

         

Cleanliness - 4

         

Equipment & facilities - 4

         

Value/money - 4

         
 
 
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