Front office staff
4.9 of 5
Location
5 of 5
Rooms and services
4.7 of 5
Cleanliness
4.7 of 5
Equipment & facilities
4.3 of 5
Value/money
4.5 of 5
Overall(55 reviews)
4.7 of 5
Overall (55 reviews)
by Ankit - RESIDENCE SALVATOR - two-bedroom apartment
Stayed in May-17
Business Stay The apartment was comfortable to stay. All the facilities provided were very satisfactory and the weekly cleanings were up to the mark. Keep it up!
PositiveGood and timely services provided
NegativeNothing
Front office staff - 4
Location - 5
Rooms and services - 4
Cleanliness - 4
Equipment & facilities - 4
Value/money - 4
by Suraj - RESIDENCE SALVATOR - two-bedroom apartment
Stayed in Apr-17
Friends holiday I am really impressed with the service we received. The 24 hour chat line is such a great service and I always received a reply to my emails promptly. We just had one problem, as we were renting two apartments, it was difficult to differentiate between the different keycards. Also the Wi-Fi occasionally cut out, But this wasn't a huge problem. I would highly recommend Prague City Apartments and wouldn't hesitate to use their service again. The staff are fantastic .
PositiveGreat location and space, very clean and secure
NegativeWi-Fi was a little intermittent.
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 4
by Craig - RESIDENCE SALVATOR - two-bedroom apartment
Stayed in Jan-17
A great stay We had a wonderful time in Prague and the apartment was wonderful. We originally chose Prague City Apartments based on a recommendation from a friend of ours who stayed there a year or so ago. We will certainly be happy to recommend them to our friends as well. What we liked - The internet was great, fast and easy to use - The instructions for the washing machine were very useful. As we had three children we washed almost every day. - The communication we received before we arrived was outstanding. We certainly felt that there was nothing that they weren't able to help us with. - Check in was great too. Very easy. - Location was great. We walked everywhere. Old Town Square is 150m away and Prague Castle is only a 20 minute walk. - There were some great restaurants and cafes nearby. We would have no hesitation in staying there next time we visited Prague.
PositivePerfect location, communication was outstanding
NegativeMissing a few small items which we needed in order to help keep the apartment clean (eg a garbage bin, rubbish bags and instructions for disposing of the rubbish)
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 4
Value/money - 4
by Mars - RESIDENCE SALVATOR - two-bedroom apartment
Stayed in Nov-16
Good location Very good comma with the company. I only spoke a couple times on the phone and at least 5 times via email. Wish they provided more towels and bedding.
PositiveGood location and excellent communications
NegativeMore towels and better TV
Front office staff - 5
Location - 5
Rooms and services - 4
Cleanliness - 4
Equipment & facilities - 4
Value/money - 4
by Catherine - RESIDENCE SALVATOR - two-bedroom apartment
Stayed in Nov-16
no TV for english speakers, kitchen was very small, cosmetics were nicer in Karolina, no plug adaptors, a bit noisy guy living upstairs who likes to sing ed sheeran songs loudly in the evenings, works going on in 5 Dusni Saturday evening. thats all the issues i found really.Thanks
Positive
Negative
Front office staff - 5
Location - 4
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 4
Value/money - 4