Front office staff
4.9 of 5
Location
5 of 5
Rooms and services
4.8 of 5
Cleanliness
4.7 of 5
Equipment & facilities
4.4 of 5
Value/money
4.5 of 5
Overall(49 reviews)
4.7 of 5
Overall (49 reviews)
by Suraj - RESIDENCE SALVATOR - two-bedroom apartment
Stayed in Apr-17
Friends holiday I am really impressed with the service we received. The 24 hour chat line is such a great service and I always received a reply to my emails promptly. We just had one problem, as we were renting two apartments, it was difficult to differentiate between the different keycards. Also the Wi-Fi occasionally cut out, But this wasn't a huge problem. I would highly recommend Prague City Apartments and wouldn't hesitate to use their service again. The staff are fantastic .
PositiveGreat location and space, very clean and secure
NegativeWi-Fi was a little intermittent.
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 4
by Craig - RESIDENCE SALVATOR - two-bedroom apartment
Stayed in Jan-17
A great stay We had a wonderful time in Prague and the apartment was wonderful. We originally chose Prague City Apartments based on a recommendation from a friend of ours who stayed there a year or so ago. We will certainly be happy to recommend them to our friends as well. What we liked - The internet was great, fast and easy to use - The instructions for the washing machine were very useful. As we had three children we washed almost every day. - The communication we received before we arrived was outstanding. We certainly felt that there was nothing that they weren't able to help us with. - Check in was great too. Very easy. - Location was great. We walked everywhere. Old Town Square is 150m away and Prague Castle is only a 20 minute walk. - There were some great restaurants and cafes nearby. We would have no hesitation in staying there next time we visited Prague.
PositivePerfect location, communication was outstanding
NegativeMissing a few small items which we needed in order to help keep the apartment clean (eg a garbage bin, rubbish bags and instructions for disposing of the rubbish)
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 4
Value/money - 4
by Mars - RESIDENCE SALVATOR - two-bedroom apartment
Stayed in Nov-16
Good location Very good comma with the company. I only spoke a couple times on the phone and at least 5 times via email. Wish they provided more towels and bedding.
PositiveGood location and excellent communications
NegativeMore towels and better TV
Front office staff - 5
Location - 5
Rooms and services - 4
Cleanliness - 4
Equipment & facilities - 4
Value/money - 4
by Catherine - RESIDENCE SALVATOR - two-bedroom apartment
Stayed in Nov-16
no TV for english speakers, kitchen was very small, cosmetics were nicer in Karolina, no plug adaptors, a bit noisy guy living upstairs who likes to sing ed sheeran songs loudly in the evenings, works going on in 5 Dusni Saturday evening. thats all the issues i found really.Thanks
Positive
Negative
Front office staff - 5
Location - 4
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 4
Value/money - 4
by Jeroen - RESIDENCE SALVATOR - two-bedroom apartment
Stayed in Oct-16
Great Appartment with the center of Prague on your doorstep! We stayed two nights, we wished we had booked longer!
Positive
Negative
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5
