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Front office staff

4.8 of 5

         
 
 

Location

4.8 of 5

         
 
 

Rooms and services

4.9 of 5

         
 
 

Cleanliness

4.8 of 5

         
 
 

Equipment & facilities

4.8 of 5

         
 
 

Value/money

4.8 of 5

         
 
 

Overall(28  reviews)

4.8 of 5

         
 
 

Overall (28 reviews)

 

by Zoe - ART RESIDENCE KROCINOVA - two-bedroom apartment

Stayed in Sep-17

 
Total4

Perfect days in Prgue We had a last minute change of scedule, cause our booked apartement (booked somewhere else, had nothing to do with Prague City Apartements) was horrible. Jakov the guy at the frontdesk helped us right away,showed us the apartment and we where very happy with everything. We are from Switzerland, so we are super-picky with cleaning. It really was clean, but we saw some spots on the floor and on one of the walls some red sauce of something - so we asked the cleaning stuff to mob it again but the spots where still there. that was about the only negative thing we can say and that some very small things where broken, nothing really bad. We loved it and we would book there anytime again and can recommend those beautiful apartements with very confy beds to anyone!

Positivesuper location, nice apartment

NegativeFloor was not super-clean and some little things broken

 

Front office staff - 4

         

Location - 5

         

Rooms and services - 4

         

Cleanliness - 3

         

Equipment & facilities - 5

         

Value/money - 3

         
 

by Dana - ART RESIDENCE KROCINOVA - two-bedroom apartment

Stayed in May-17

 
Total5

Wonderful apartment for family vacation! This is a beautiful apartment near the main office and near Narodni Street, and not far from the Charles Bridge. It was spacious and newly updated with great bathrooms and a Nespresso machine. There isn't A/C but there were fans in all the rooms when we arrived for some unusually warm weather in May. Since our windows were open due to the warm weather, there was some noise at night from trash or recycling trucks, but otherwise it is a quiet street in a good location. The staff could not be better. They responded almost immediately with any emails before our trip and were equally as nice and helpful when we arrived and when we checked out. Someone met us at the apt at 4:45 AM as we were leaving to get our keys and helped with our bags. They were all wonderful to work with, and I would definitely recommend them and this apartment to anyone visiting Prague.

PositiveSpacious, clean, great apartment

Negative

 

Front office staff - 5

         

Location - 5

         

Rooms and services - 5

         

Cleanliness - 5

         

Equipment & facilities - 5

         

Value/money - 5

         
 

by Marta - ART RESIDENCE KROCINOVA - two-bedroom apartment

Stayed in May-17

 
Total5

Awesome location..quiet street...5 minute walk to old town square and Astronomical Clock. Very clean with all needed supplies. Would highly recommend and stay again!

Positive

Negative

 

Front office staff - 5

         

Location - 5

         

Rooms and services - 5

         

Cleanliness - 5

         

Equipment & facilities - 5

         

Value/money - 5

         
 

by Liubov - ART RESIDENCE KROCINOVA - two-bedroom apartment

Stayed in May-17

 
Total5

wonderful holiday Квартира очень хорошая, большая, полностью соответствует описанию и фотографиям на сайте. Сделан хороший ремонт. Организация жилого пространства в квартире продумана до мелочей. Отличная бытовая техника, вместительные шкафы для одежды, есть отдельная гардеробная комната для верхней одежды рядом с входной дверью. Отличные ортопедические матрасы на кроватях, спать удобно. Очень хорошее расположение. Улица тихая, нет толп туристов, никто не мешает отдыхать. Мы вообще никакого шума с улицы не слышали. В пешей доступности много достопримечательностей Праги. Расположение квартиры для прогулок по городу удобное. Вокруг много кафе и ресторанов, также недалеко супермаркет Tesco (минут 7 пешком). Также хочу отметить отличную работу всего коллектива PragueCityApartments. Нам оказывали сопровождение в течение всего отпуска, отвечали на любые вопросы, оказывали помощь, если она требовалась. Уровень сервиса агентства очень высокий, они действительно работаю по системе 24/7. У нас был отличный отпуск. Мы рекомендуем эту квартиру и этого хозяина. Проведите свой отпуск в Праге также замечательно, как мы :)

PositiveExcellent location, excellent service

Negative-

 

Front office staff - 5

         

Location - 5

         

Rooms and services - 5

         

Cleanliness - 5

         

Equipment & facilities - 5

         

Value/money - 5

         
 

by Gill - ART RESIDENCE KROCINOVA - two-bedroom apartment

Stayed in Apr-17

 
Total4.7

First trip to Prague This was our first trip to Prague and the city turned out to be everything we hoped for - amazing! The transfers to and from the airport to the main office went without a hitch and this is something we have had problems with in previous locations. The apartment was gorgeous but there were a few little touches missing which would have made it the perfect trip. The kitchen didn't seem to complement the rest of the apartment - the cutlery and crockery was a real mish-mash, only 4 forks, 5 knives & plates and no coasters. There were no instructions for the oven (we burned our pizza!) and we couldn't find an English channel on the TV. We had to call the office to get hot water on the first morning and they were VERY quick to send someone out to reset the boiler and because the instructions for the safe weren't accurate he also helped us to reset it so that we could use it. In addition, some leaflets about Prague would have been useful along with a radio or iPod dock, a full length mirror and mirrors in the bedrooms. There was nowhere in the 2nd bathroom to keep toiletries and no hook to hang clothes while in shower. All in all this was a fabulous trip and I would give it 9.5/10 overall. Filip in the office deserves a special mention as he was so helpful. Add some of the little things and this would be a 10/10, 5 star holiday.

PositiveExcellent location, lovely apartment, staff very helpful

Negativemissing some little touches which would have made it perfect

 

Front office staff - 5

         

Location - 5

         

Rooms and services - 5

         

Cleanliness - 5

         

Equipment & facilities - 3

         

Value/money - 5

         
 
 
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