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Front office staff

4.7 of 5

         
 
 

Location

4.9 of 5

         
 
 

Rooms and services

4.6 of 5

         
 
 

Cleanliness

4.7 of 5

         
 
 

Equipment & facilities

4.4 of 5

         
 
 

Value/money

4.5 of 5

         
 
 

Overall(320  reviews)

4.6 of 5

         
 
 

Overall (320 reviews)

 

by Matteo - RESIDENCE MASNA - one-bedroom apartment

Stayed in Dec-18

 
Total5

cozy apartment and great location Very pleasant experience, location was just perfect and apartment was clean,cozy and well organized. Staff was helpful and really reactive, we could get a lot of flexibility on secondary (but important) issues and infos. Only negative side, if I had to find one, is the "cloudy" pillow and non-exhistent duvet, but this has more to do with the local habit when comes to sleeping rather than to the management itself (ist more cultural/social). Btw it would be great to have a selection of better pillows and maybe a bigger duvet for "oversize" people like me. :)

Positivereally "fully equipped", nothing was missing

Negativesmall duvet could be a bit bigger :)

 

Front office staff - 5

         

Location - 5

         

Rooms and services - 5

         

Cleanliness - 5

         

Equipment & facilities - 5

         

Value/money - 5

         
 

by Juan Jose - RESIDENCE MASNA - one-bedroom apartment

Stayed in Nov-18

 
Total4.7

Dream stay Everything I can say is great, from the moment I made the reservation online, the reception at the airport by our driver, the reception at the check-in (they tried to speak to us in Spanish), as well as the apartment, very nice, bright and spacious, very well located with respect to everything what you want to visit in Prague, highly recommended and certainly when we return to Prague we will return to Residence Masna Thanks for everything

PositiveWe will definitely be back

NegativeNothing

 

Front office staff - 5

         

Location - 5

         

Rooms and services - 5

         

Cleanliness - 5

         

Equipment & facilities - 4

         

Value/money - 4

         
 

by Glenn - RESIDENCE MASNA - one-bedroom apartment

Stayed in Oct-18

 
Total5

Beuutiful Prague and a lovely stay for a week. A great place to stay in a great city with good amenities and very helpful and attentive staff.

PositiveFantastic location in easy walking distance to the Old Town Square and the Bakeshopbwhich serves fantastic coffee and cakes etc.

NegativeThe disco nearby is very noisy at 3 and 4am - was but the rooms are fairly sound proof.

 

Front office staff - 5

         

Location - 5

         

Rooms and services - 5

         

Cleanliness - 5

         

Equipment & facilities - 5

         

Value/money - 5

         
 

by BILGE - RESIDENCE MASNA - one-bedroom apartment

Stayed in Oct-18

 
Total4.5

Our 30th Anniversary We were very happy with our choice "PragueCityApartments". The location was excellent. Very close to all directions. Clean. Very helpful office staff. Good recommendations for our anniversary dinner. Thank you for discounted arriving transfer from airport to our appartment. Wish it could be the same for departing transfer. Thank you for keeping our luggages until our transfer to airport. Just a friendly suggestion: If there is a special day of the guest, which you know before. It would be super nice to find a celebration note in the appartment. Thank you for everything. Hope to see you again.

PositivePerfect location, very clean, very quiet, very kindly personnel,

NegativeEntrance of the building and balcony were not clean

 

Front office staff - 5

         

Location - 5

         

Rooms and services - 4

         

Cleanliness - 5

         

Equipment & facilities - 4

         

Value/money - 4

         
 

by LUIS - RESIDENCE MASNA - one-bedroom apartment

Stayed in Oct-18

 
Total4.5

Lovely Prague We have been very satisfied with our stay in Prague and also for having contracted the apartment with Prague-City-Apartments. Everything has been very easy, friendly and very professional. Unfortunately, we can not say the same thing during the night because the proximity to a disco does not allow you to sleep peacefully. Music very loud until 5 A.M. that should be reported to the authorities.

PositivePerfect location, spacious, unbeatable staff service.

NegativeVery noise at night

 

Front office staff - 5

         

Location - 5

         

Rooms and services - 4

         

Cleanliness - 5

         

Equipment & facilities - 4

         

Value/money - 4

         
 
 
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