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Front office staff

4.8 of 5

         
 
 

Location

4.9 of 5

         
 
 

Rooms and services

4.7 of 5

         
 
 

Cleanliness

4.7 of 5

         
 
 

Equipment & facilities

4.4 of 5

         
 
 

Value/money

4.5 of 5

         
 
 

Overall(637  reviews)

4.7 of 5

         
 
 

Overall (637 reviews)

 

by Philip Antony - RESIDENCE MASNA - one-bedroom apartment

Stayed in Mar-18

 
Total3.5

Somewhat dated Pictures don't really reflect reality as the apartment is quite dated. That said it was clean and the staff were easy to deal with. First night no hot water which was a pain (likewise none in the morning). It was resolved the following day but not what you would expect. I'm still waiting for the refund for the 1st night.

PositiveEasy check-in and check-out

NegativeDated furniture and no hot water

 

Front office staff - 4

         

Location - 4

         

Rooms and services - 3

         

Cleanliness - 4

         

Equipment & facilities - 3

         

Value/money - 3

         
 

by Merle - RESIDENCE MASNA - one-bedroom apartment

Stayed in Feb-18

 
Total5

Prague trip The place is spacious and right in the centre of the city. All staff was very helpful and friendly and responds very quickly. Only negative thing is that the windows are very thin and let in a lot of sound.

PositiveNice place, great location and all staff was very helpful

NegativeRight next to a popular club hence very noisy at all times during the night

 

Front office staff - 5

         

Location - 5

         

Rooms and services - 5

         

Cleanliness - 5

         

Equipment & facilities - 5

         

Value/money - 5

         
 

by Ana - RESIDENCE MASNA - studio apartment

Stayed in Feb-18

 
Total5

Excellent location and service. Great heating and very clean spartment.

PositiveGreat location. Clean apartment.

Negative

 

Front office staff - 5

         

Location - 5

         

Rooms and services - 5

         

Cleanliness - 5

         

Equipment & facilities - 5

         

Value/money - 5

         
 

by Lucia - RESIDENCE MASNA - studio apartment

Stayed in Jan-18

 
Total4.2

Ho sempre fatto le vacanze in albero 4☆e l appartamento non è da meno lo consiglio

Positive

Negative

 

Front office staff - 4

         

Location - 5

         

Rooms and services - 4

         

Cleanliness - 4

         

Equipment & facilities - 5

         

Value/money - 3

         
 

by Leah - RESIDENCE MASNA - studio apartment

Stayed in Jan-18

 
Total5

Lovely Prague. Christnas vacations It is very comfortable and cozy appartment for the couple, all the stuff pepole need is there, not noisy at all, we were happy there! Thank you

PositivePerfect location, next to the old city, very quiet and cozy

Negative

 

Front office staff - 5

         

Location - 5

         

Rooms and services - 5

         

Cleanliness - 5

         

Equipment & facilities - 5

         

Value/money - 5

         
 
 
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