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Front office staff

4.8 of 5

         
 
 

Location

4.9 of 5

         
 
 

Rooms and services

4.7 of 5

         
 
 

Cleanliness

4.7 of 5

         
 
 

Equipment & facilities

4.4 of 5

         
 
 

Value/money

4.5 of 5

         
 
 

Overall(669  reviews)

4.7 of 5

         
 
 

Overall (669 reviews)

 

by Matteo - RESIDENCE MASNA - one-bedroom apartment

Stayed in Dec-18

 
Total5

cozy apartment and great location Very pleasant experience, location was just perfect and apartment was clean,cozy and well organized. Staff was helpful and really reactive, we could get a lot of flexibility on secondary (but important) issues and infos. Only negative side, if I had to find one, is the "cloudy" pillow and non-exhistent duvet, but this has more to do with the local habit when comes to sleeping rather than to the management itself (ist more cultural/social). Btw it would be great to have a selection of better pillows and maybe a bigger duvet for "oversize" people like me. :)

Positivereally "fully equipped", nothing was missing

Negativesmall duvet could be a bit bigger :)

 

Front office staff - 5

         

Location - 5

         

Rooms and services - 5

         

Cleanliness - 5

         

Equipment & facilities - 5

         

Value/money - 5

         
 

by Juan Jose - RESIDENCE MASNA - one-bedroom apartment

Stayed in Nov-18

 
Total4.7

Dream stay Everything I can say is great, from the moment I made the reservation online, the reception at the airport by our driver, the reception at the check-in (they tried to speak to us in Spanish), as well as the apartment, very nice, bright and spacious, very well located with respect to everything what you want to visit in Prague, highly recommended and certainly when we return to Prague we will return to Residence Masna Thanks for everything

PositiveWe will definitely be back

NegativeNothing

 

Front office staff - 5

         

Location - 5

         

Rooms and services - 5

         

Cleanliness - 5

         

Equipment & facilities - 4

         

Value/money - 4

         
 

by Jorge - RESIDENCE MASNA - studio apartment

Stayed in Nov-18

 
Total4.8

Excellent apartment in the city center Everything positive: location, silence, space, staff, price. We'll come back

PositiveQuiet, close to everything walking, spacious

Negative

 

Front office staff - 5

         

Location - 5

         

Rooms and services - 5

         

Cleanliness - 4

         

Equipment & facilities - 5

         

Value/money - 5

         
 

by Kevin - RESIDENCE MASNA - studio apartment

Stayed in Nov-18

 
Total5

The apartment was perfect for our time in Prague. Great location and very clean. Anytime we needed service someone was there to help us. Thank You!

Positive

Negative

 

Front office staff - 5

         

Location - 5

         

Rooms and services - 5

         

Cleanliness - 5

         

Equipment & facilities - 5

         

Value/money - 5

         
 

by Matjaz - RESIDENCE MASNA - studio apartment

Stayed in Nov-18

 
Total4.5

In the heart of an Old town This apartment is in general a bit more than just OK, but location is where it really shines. Just a few steps from old square or 4 min walk to be exact and in total quietness at the same time. The staff was really nice and helpful, I couldn't recommend more.

PositivePerfect location

Negative

 

Front office staff - 5

         

Location - 5

         

Rooms and services - 4

         

Cleanliness - 5

         

Equipment & facilities - 5

         

Value/money - 3

         
 
 
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