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Front office staff

4.8 of 5

         
 
 

Location

4.9 of 5

         
 
 

Rooms and services

4.7 of 5

         
 
 

Cleanliness

4.7 of 5

         
 
 

Equipment & facilities

4.4 of 5

         
 
 

Value/money

4.5 of 5

         
 
 

Overall(652  reviews)

4.7 of 5

         
 
 

Overall (652 reviews)

 

by Ula - RESIDENCE MASNA - studio apartment

Stayed in May-18

 
Total5

Central flat Amazing stay

PositivePerfect location ! Excellent value for money

Negative

 

Front office staff - 5

         

Location - 5

         

Rooms and services - 5

         

Cleanliness - 5

         

Equipment & facilities - 5

         

Value/money - 5

         
 

by Chris - RESIDENCE MASNA - one-bedroom apartment

Stayed in May-18

 
Total5

Perfect Prague We’ve just returned from a lovely long weekend in Prague. While not always sparing the time to write reviews we wanted to make a special note for Residence Masna. Perfectly located in the Old Town close to the main square, the apartment is an ideal choice for those wanting to be close enough to all major tourist attractions and come of the best restaurants in the city. We stayed in a 1 bed apartment and were pleasantly surprised by the size. Huge living space, huge bed, huge bathroom. We simply couldn’t fault the place. The staff at the office were lovely and even offered to take our bags to their office on our final day so we didn’t have to carry luggage around town while waiting for our late evening flight home. We’d recommend this apartment to any couple wanting to stay in the heart of Prague! Chris

PositiveGreat location, lovely spacious rooms

Negative

 

Front office staff - 5

         

Location - 5

         

Rooms and services - 5

         

Cleanliness - 5

         

Equipment & facilities - 5

         

Value/money - 5

         
 

by Brice - RESIDENCE MASNA - one-bedroom apartment

Stayed in May-18

 
Total3.8

Awesome weekend Great location and a lovely city

PositivePerfect location and great experience

NegativeHost was slow and late to welcome me at the apartment

 

Front office staff - 4

         

Location - 5

         

Rooms and services - 3

         

Cleanliness - 4

         

Equipment & facilities - 4

         

Value/money - 3

         
 

by Michael J. - RESIDENCE MASNA - one-bedroom apartment

Stayed in May-18

 
Total5

Great staff Staff is exrtraordinarily responsible. A minor problem with the washing machine. One phone call and staff technician repaired the machine in an hour on a weekend.

PositiveStaff stays in contact incredibly quickly.

NegativeNone

 

Front office staff - 5

         

Location - 5

         

Rooms and services - 5

         

Cleanliness - 5

         

Equipment & facilities - 5

         

Value/money - 5

         
 

by Chun-Hsuan - RESIDENCE MASNA - studio apartment

Stayed in May-18

 
Total4.8

Good location, nice people. Good location. And really helpful people.

Positive

Negative

 

Front office staff - 5

         

Location - 5

         

Rooms and services - 5

         

Cleanliness - 5

         

Equipment & facilities - 5

         

Value/money - 4

         
 
 
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