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Front office staff

4.8 of 5

         
 
 

Location

4.9 of 5

         
 
 

Rooms and services

4.7 of 5

         
 
 

Cleanliness

4.7 of 5

         
 
 

Equipment & facilities

4.4 of 5

         
 
 

Value/money

4.5 of 5

         
 
 

Overall(674  reviews)

4.7 of 5

         
 
 

Overall (674 reviews)

 

by Kirils - RESIDENCE MASNA - one-bedroom apartment

Stayed in Jan-19

 
Total3.3

Mismatch of Expected with Reality The following deficiencies were identified in the apartment: 1. Very hinged door hinges. Especially audible at night. It must be replaced or oiled. 2. Creaks parquet floor. It is necessary to fasten to the floorboard. 3. The safety chain on the front door is broken. Fix or replace. 4. A small round mirror in the bathroom is poorly fixed to the wall. It is necessary to fasten the screws through the dowel. 5. Mirror in the bathroom. The crack on the mirror at the place of attachment of the lamp. 6. Entrance door from the street. Magnetic card is useless. Heck often stuck, and it was not possible to enter the building. You had to stand and wait until someone came out of the house and opened the door from the inside. 7. Broken corkscrew for opening wine. I had to open with my knife. 8. Trash can in the bathroom. The lift pedal does not lift the cover when pressed. It must be replaced or repaired. 9. The toilet paper holder is not attached to the wall, dangling. It is necessary to fix, it may one day fall. 10. Kitchen appliances. No small knife. Bought my knife. 11. There is dust behind the beds, on the baseboards. Not good enough cleaning. 12. Old windows made of wood, not adjacent to the frames tightly, there are gaps. Noise isolation is bad. 13. Apartment renovation was a long time ago. Painting on the walls, doors, windows has already grown old, worn and darkened. Therefore, the first impression is that the apartment is not well maintained, which the landlord does not follow. 14. Kettle dirty and sooty. Boil water in a kettle on the gas stove did not want to. Used stainless steel pot. Why is there no electric kettle? 15. In the shower room, the door curtain sticks. It is not possible to close freely, but only with an effort. 16. Toilet bowl. After you flush the water in the flank very slowly. Probably, the delivery nozzle was calcined. It must be cleaned or replaced. 17. The microwave is very old. When turned on, it starts to spark. I do not recommend to include, It is necessary to replace. Conclusion. The quality of the apartment and comfort does not match the description. You feel a constant inconvenience, and the feeling that you have been deceived. At the same time, these inconveniences partially compensate for high ceilings and proximity to the city center. I hope the landlord will accept comments for consideration and subsequent elimination of deficiencies in apartment number 303.

Positivehigh ceilings and proximity to the city center

Negativeelimination of deficiencies in apartment number 303.

 

Front office staff - 4

         

Location - 5

         

Rooms and services - 3

         

Cleanliness - 3

         

Equipment & facilities - 3

         

Value/money - 2

         
 

by Artem - RESIDENCE MASNA - one-bedroom apartment

Stayed in Jan-19

 
Total4.5

Best trip! It’s our best trip. Thanks a lot!

PositivePerfect location

Negative

 

Front office staff - 4

         

Location - 5

         

Rooms and services - 5

         

Cleanliness - 5

         

Equipment & facilities - 4

         

Value/money - 4

         
 

by Mladen - RESIDENCE MASNA - one-bedroom apartment

Stayed in Jan-19

 
Total5

Amazing holiday I decided to go with Prague City apartments for first time and I was very surprised from the office girls and boy that answer all my questions and help my staying in Prague be even better . I wish to express my gratitude to all from Prague City apartments

PositiveLocation Location Location just wow

Negative

 

Front office staff - 5

         

Location - 5

         

Rooms and services - 5

         

Cleanliness - 5

         

Equipment & facilities - 5

         

Value/money - 5

         
 

by Mariana - RESIDENCE MASNA - studio apartment

Stayed in Dec-18

 
Total4.5

Nice apartment Close to everything!

PositiveComfortable apartment, great location, highly recommend!

NegativeLittle noise every morning from someone picking up the trash, there was a small leak in the shower.

 

Front office staff - 5

         

Location - 5

         

Rooms and services - 4

         

Cleanliness - 5

         

Equipment & facilities - 4

         

Value/money - 4

         
 

by Rachel - RESIDENCE MASNA - studio apartment

Stayed in Dec-18

 
Total5

Couldn't have been better I would definitely recommend staying in Residence Masna while visiting Prague - ideal location, spacious and clean apartment and extremely helpful and friendly staff - what more could you ask for!

PositiveWe stayed in Residence Masna for 4 nights. Everything was perfect! The apartment was so clean and looked exactly as advertised. The location is perfect for exploring Prague and while it is so central it was very quiet, with no noise disturbance throughout

NegativeThere was nothing negative about our stay.

 

Front office staff - 5

         

Location - 5

         

Rooms and services - 5

         

Cleanliness - 5

         

Equipment & facilities - 5

         

Value/money - 5

         
 
 
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