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Front office staff

4.8 of 5

         
 
 

Location

4.9 of 5

         
 
 

Rooms and services

4.7 of 5

         
 
 

Cleanliness

4.7 of 5

         
 
 

Equipment & facilities

4.4 of 5

         
 
 

Value/money

4.5 of 5

         
 
 

Overall(675  reviews)

4.7 of 5

         
 
 

Overall (675 reviews)

 

by Matjaz - RESIDENCE MASNA - studio apartment

Stayed in Nov-18

 
Total4.5

In the heart of an Old town This apartment is in general a bit more than just OK, but location is where it really shines. Just a few steps from old square or 4 min walk to be exact and in total quietness at the same time. The staff was really nice and helpful, I couldn't recommend more.

PositivePerfect location

Negative

 

Front office staff - 5

         

Location - 5

         

Rooms and services - 4

         

Cleanliness - 5

         

Equipment & facilities - 5

         

Value/money - 3

         
 

by Glenn - RESIDENCE MASNA - one-bedroom apartment

Stayed in Oct-18

 
Total5

Beuutiful Prague and a lovely stay for a week. A great place to stay in a great city with good amenities and very helpful and attentive staff.

PositiveFantastic location in easy walking distance to the Old Town Square and the Bakeshopbwhich serves fantastic coffee and cakes etc.

NegativeThe disco nearby is very noisy at 3 and 4am - was but the rooms are fairly sound proof.

 

Front office staff - 5

         

Location - 5

         

Rooms and services - 5

         

Cleanliness - 5

         

Equipment & facilities - 5

         

Value/money - 5

         
 

by BILGE - RESIDENCE MASNA - one-bedroom apartment

Stayed in Oct-18

 
Total4.5

Our 30th Anniversary We were very happy with our choice "PragueCityApartments". The location was excellent. Very close to all directions. Clean. Very helpful office staff. Good recommendations for our anniversary dinner. Thank you for discounted arriving transfer from airport to our appartment. Wish it could be the same for departing transfer. Thank you for keeping our luggages until our transfer to airport. Just a friendly suggestion: If there is a special day of the guest, which you know before. It would be super nice to find a celebration note in the appartment. Thank you for everything. Hope to see you again.

PositivePerfect location, very clean, very quiet, very kindly personnel,

NegativeEntrance of the building and balcony were not clean

 

Front office staff - 5

         

Location - 5

         

Rooms and services - 4

         

Cleanliness - 5

         

Equipment & facilities - 4

         

Value/money - 4

         
 

by LUIS - RESIDENCE MASNA - one-bedroom apartment

Stayed in Oct-18

 
Total4.5

Lovely Prague We have been very satisfied with our stay in Prague and also for having contracted the apartment with Prague-City-Apartments. Everything has been very easy, friendly and very professional. Unfortunately, we can not say the same thing during the night because the proximity to a disco does not allow you to sleep peacefully. Music very loud until 5 A.M. that should be reported to the authorities.

PositivePerfect location, spacious, unbeatable staff service.

NegativeVery noise at night

 

Front office staff - 5

         

Location - 5

         

Rooms and services - 4

         

Cleanliness - 5

         

Equipment & facilities - 4

         

Value/money - 4

         
 

by Millie - RESIDENCE MASNA - one-bedroom apartment

Stayed in Oct-18

 
Total5

Our WOW experience! SO THIS IS PRAGUE!! It was our first visit to Prague. We loved It! We have nothing but very positive comments about the RESIDENCE MASNA. Great staffs, convenient transportation to and from (if you request it), Very clean and spacious. Location is unbelievable,.EXCELLENT! We will return to Prague next year and request to stay at Masna Apartments again. The money changer should be arrested. That made a very negative image of PRAGUE. He said he would give us 2200 crowns for $100. He gave us 1200 crowns. We wanted our money back. He said F##k Americans. We called the police, they didn't come after waiting 45 min. Other than the evil butthead money changer, the people of PRAGUE are lovely people.

PositiveBest location, very clean, friendly, spacious, nothing negative to comment.

NegativeWe got ripped off by a very unethical money changer near the apartment.. He even said F### Americans. He is located around the corner next to Harleys Bar.

 

Front office staff - 5

         

Location - 5

         

Rooms and services - 5

         

Cleanliness - 5

         

Equipment & facilities - 5

         

Value/money - 5

         
 
 
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