Front office staff
4.8 of 5
Location
4.9 of 5
Rooms and services
4.6 of 5
Cleanliness
4.6 of 5
Equipment & facilities
4.3 of 5
Value/money
4.5 of 5
Overall(226 reviews)
4.6 of 5
Overall (226 reviews)
by feng - RESIDENCE KARLOVA - two-bedroom apartment
Stayed in Jan-11
Apartment No. 42
Positivegood service!! : )
Negativethe bed was not so clean : (
Front office staff - 5
Location - 5
Rooms and services - 4
Cleanliness - 4
Equipment & facilities - 5
Value/money - 5
by Keith - RESIDENCE KARLOVA - two-bedroom apartment
Stayed in Dec-10
Dear Simona, Our stay in Prague and at your apartment was most enjoyable. Your assistance with a driver to pick us up and the airport and take us to the train station was both helpful and very efficient as was our check in to the apartment . The apartment was in a great location, very spacious, warm, comfortable, clean and the equipment was all we needed. The only difficulty we had which was no reflection on your company or the apartment was the neighbours playing loud music until 3am during the first two nights of our stay. Other than that we have no complaints all. Kind regards Keith Inns Melbourne Australia
Positive
Negative
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5
by Vladimir - RESIDENCE KARLOVA - two-bedroom apartment
Stayed in Jan-11
Trip to Prague with friends Overall i'm very pleased with apartment. It is positioned right in the middle of everything, clean and the service is fast and polite. I gave it a little bit less than perfect grade due to the fact that there is only one toilet for two bedrooms and one hair drier for two bathrooms... Otherwise, just perfect!
PositiveExcellent location, great service.
NegativeOne toilet for two bedrooms, one hair drier for two bedrooms
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 4
Value/money - 4
by Ursula - RESIDENCE KARLOVA - two-bedroom apartment
Stayed in Jan-11
just lovely We would have appreciated on arrival if we had not only been given the keys but if we had been told how to find and to get into the appartment. Actually, on arrival at Karlova 42, we took the wrong elevator, which then got stuck! It was the cleaner woman who finally helped us and showed us the way to the inner courtyard and to apartment 32. Equipment: the coffee machine is a bit small for 4 people
Positivequiet, spacious, perfect location in the centre of the old town
Negativenothing
Front office staff - 4
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 4
Value/money - 5
by Sarah - RESIDENCE KARLOVA - two-bedroom apartment
Stayed in Dec-10
Christmas Vacation We would highly recommend the Karlova. The location was fantastic and the staff quite helpful. The 3 bedroom apartment was perfect for our party of 7 and we had a lovely holiday. We also used the airport shuttle with PCA and it was on time and roomy! Thanks PCA staff for all the help during our vacation!
PositiveOur group of 7 couldn't say enough about how perfect the 3 bedroom Karlova was!
NegativeCould have better kitchen utensils for cooking
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5
