Front office staff
4.9 of 5
Location
4.8 of 5
Rooms and services
4.7 of 5
Cleanliness
4.5 of 5
Equipment & facilities
4.2 of 5
Value/money
4.7 of 5
Overall(58 reviews)
4.6 of 5
Overall (58 reviews)
by Muath - RESIDENCE KARLOVA - three-bedroom apartment
Stayed in Aug-16
Wonderful stay
Positive
Negative
Front office staff - 4
Location - 5
Rooms and services - 4
Cleanliness - 5
Equipment & facilities - 4
Value/money - 5
by Alison - RESIDENCE KARLOVA - three-bedroom apartment
Stayed in Jul-16
Great apartment Lovely apartment right in the centre of Prague very close to most of the major sites of the city. 5 minutes walk from the Old Town Square and from Charles Bridge. Very comfortable, with air conditioning, good TV, fridge/freezer and washing machine. Bedrooms were a good size. Maid service every day and the office staff were very helpful. The only down side was, because of the central location, the street below was very noisy until late at night, so the bedroom windows could not be left open. This was fine in the main bedroom as it had air conditioning, but the other 2 bedrooms didn't. We were concerned about the kitchen doors, which are made of glass, and one of them had a major crack in it. We made sure we closed the doors very carefully, but it would only take the doors being banged closed for the door to possibly shatter completely. This needs immediate attention!
PositivePerfectly situated for seeing Prague
NegativeVery noisy on the street below
Front office staff - 5
Location - 4
Rooms and services - 4
Cleanliness - 4
Equipment & facilities - 4
Value/money - 4
by Nicola - RESIDENCE KARLOVA - three-bedroom apartment
Stayed in Jun-16
Great place in an excellent, central location Great apartment, excellent service. Location is very central to all sights and restaurants. The only negative is that the rooms facing the street are loud at night.
Positive
Negative
Front office staff - 5
Location - 4
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 4
Value/money - 5
by Deirdre - RESIDENCE KARLOVA - three-bedroom apartment
Stayed in May-16
Excellent apartment in Prague Very nice apartment in good location. A few things went wrong early on in the stay, i.e we couldn't get driven to the apartment because the marathon blocked the roads; the washing machine broke down; the TV wasn't working, and the lift stopped working. However, the very competent and pleasant staff got everything sorted within a matter of hours. Overall, the apartment was lovely, spacious, well kitted out and I would not hesitate to recommend it to friends.
Positivegood location, spacious apartment, good staff
Negative
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 4
Value/money - 5
by Alexander - RESIDENCE KARLOVA - three-bedroom apartment
Stayed in Apr-16
Party weekend in Prague Very nice apartment. The service was very nice. They guided us to the apartment and to the park house. We were 6 people and everybody had a place to sleep.
PositivePerfect Location directly in the center
NegativeNothing
Front office staff - 5
Location - 5
Rooms and services - 4
Cleanliness - 5
Equipment & facilities - 4
Value/money - 4
