Front office staff
4.9 of 5
Location
4.8 of 5
Rooms and services
4.7 of 5
Cleanliness
4.5 of 5
Equipment & facilities
4.2 of 5
Value/money
4.7 of 5
Overall(58 reviews)
4.6 of 5
Overall (58 reviews)
by Carmel - RESIDENCE KARLOVA - three-bedroom apartment
Stayed in Jan-14
Family Reunion in Prague A fabulous week for our family to enjoy Prague with all the benefits of a great apartment with spacious rooms , security and location. We enjoyed our stay in the Karlova apartment
PositiveGreat apartment for our family in a wondeful location
Negativesome of the equipment was inadequate or not working effeciently
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 3
Value/money - 4
by Nelly - RESIDENCE KARLOVA - three-bedroom apartment
Stayed in Nov-13
Brilliant client service Amazing client service, staff really attentive, sort out any problems straight away, are proactive in offering things for us. The flat was enormous (by UK standards), right in the centre of the Old Town, next door to an amazing little bakery. There was 1 problem with the lift not working properly, but it got sorted as soon as we reported it to the reception. Overall - we're really happy with it and woukd definitely go again!
PositiveBrill client service, enormous flat right in the centre
Negative
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 4
Value/money - 5
by Abdulaziz - RESIDENCE KARLOVA - three-bedroom apartment
Stayed in Oct-13
The best resident I have ever stayed at Everybody we have met are very polite. Very cooperative I remember the name of some of them. Mariana . May be the name of the other one Daniel they are very very very polite and corporate please lots of thanks to them. I have stayed at ur company 3 times in one year because of them because of their treatment to us. Yah there was a technician in karlova but I can not remember his name. He was very cooperative Thanks to everybody work at ur company Engineer Abdulaziz Saudi Arabia
PositiveEverything is positive
NegativeNone
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5
by Brooks - RESIDENCE KARLOVA - three-bedroom apartment
Stayed in Oct-13
Girls Weekend in the heart of Prague Spent the weekend at Residence Karlova with 4 girl friends and we had a wonderful time. The apartment has a fantastic location in the heart of the old town right next to a yummy bakery for morning coffee and cakes and a 2 minute walk to the clock tower and 10 mins to Charles bridge! The trade off to this is that it tends to be a bit noisy on the streets later in the night for the front bedrooms but we were there to go out ourselves, so this caused no problems for our group. The front staff was always available to answer questions before and during our stay and super friendly, organized and and accomodating. I can recommend Prague City Apartments highly. Hope to be back to beautiful Prague one day soon!!
PositiveWonderful location, excellent front office staff.
Negative
Front office staff - 5
Location - 5
Rooms and services - 4
Cleanliness - 5
Equipment & facilities - 4
Value/money - 5
by Shannon - RESIDENCE KARLOVA - three-bedroom apartment
Stayed in Sep-13
Amazing location and apartment From the super responsive and helpful staff, to the gorgeous apartment right near the hottest spot in Prague, this place was perfect. We had 6 people in our party and the spacious apartment right near the main square was everything we could have asked for and more. We will definitely be using them again on our return to Prague!
PositivePerfect spot near everything
Negative
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5
