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Front office staff

4.9 of 5

         
 
 

Location

4.8 of 5

         
 
 

Rooms and services

4.7 of 5

         
 
 

Cleanliness

4.5 of 5

         
 
 

Equipment & facilities

4.2 of 5

         
 
 

Value/money

4.7 of 5

         
 
 

Overall(58  reviews)

4.6 of 5

         
 
 

Overall (58 reviews)

 

by Tugcem - RESIDENCE KARLOVA - three-bedroom apartment

Stayed in Aug-13

 
Total4.7

Three couples' Prague trip It seemed a bit expensive at first, but after spending one week there, I can say it was worth every penny. You cannot get any "central" than that, everything is in walking distance. Apartment itself was great; very spacious rooms and a terrace with a barbecue. We didn't use the barbecue, but we exploited the terrace a lot since we couldn't smoke indoors. Wifi connection was great. Cleaning lady cleaned the apartment everyday, and replenished the toilet papers, coffee, tea, etc. We had some problems figuring out how the washing machine works, she even set the machine for us, when we were not in the apartment. Front reception employees responded very quickly to every question and problem we had. The only negative thing would be the lack of AC in one of the rooms. But it was the hottest days of Prague, otherwise, probably it wouldn't have been a problem. Overall, it was truly an enjoyable stay.

PositivePerfect location, spacious apartment, excellent internet connection

NegativeOne of the bedrooms didn't have air conditioning.

 

Front office staff - 5

         

Location - 5

         

Rooms and services - 4

         

Cleanliness - 5

         

Equipment & facilities - 4

         

Value/money - 5

         
 

by Shawn - RESIDENCE KARLOVA - three-bedroom apartment

Stayed in Jul-13

 
Total4.5

great trip to Prague Great location and great apartment. Perhaps a bit over priced. We didn't like not being able to take the stairs to get to and from the apartment. The lift broke while we were staying. The service was quick to come fix it but we were essentially trapped in the apartment until then. There are stairs but they don't provide a way to unlock the entrance. Could be an easy fix to make it a perfect experience.

Positivethis is a great location and great service

Negativewe wish that the service would have been willing to call a cab for us upon our arrival

 

Front office staff - 4

         

Location - 5

         

Rooms and services - 5

         

Cleanliness - 5

         

Equipment & facilities - 4

         

Value/money - 4

         
 

by Sharon - RESIDENCE KARLOVA - three-bedroom apartment

Stayed in Jul-13

 
Total4.2

Beautiful Prague In general excellent

PositivePerfect location

NegativeCupboards in kitchen falling apart and needs to be replaced

 

Front office staff - 5

         

Location - 5

         

Rooms and services - 4

         

Cleanliness - 4

         

Equipment & facilities - 3

         

Value/money - 4

         
 

by Leanne - RESIDENCE KARLOVA - three-bedroom apartment

Stayed in May-13

 
Total5

Magical We were 3 couples travelling from Australia and our visit to Prague was more than we expected. Old Town Prague was magical. Our apartment was in a perfect central location with only a very short walk to everything we needed and wanted to see. The office staff where more than helpful making our stay in Prague very easy their friendly manner made us feel like friends. I would differently recommend this apartment. Thank you for making a visit one to remember...........

PositivePerfect location and the office staff fantastic with providing information on everything.

Negative

 

Front office staff - 5

         

Location - 5

         

Rooms and services - 5

         

Cleanliness - 5

         

Equipment & facilities - 5

         

Value/money - 5

         
 

by Karl - RESIDENCE KARLOVA - three-bedroom apartment

Stayed in Jun-13

 
Total4.8

Great apartment Overall the place was great and the apartment was very large and well appointed and very comfortable. I was disappointed to find that there was no air-conditioning in the two master bedrooms as it did get a bit warm at night. Also, there is a washing machine / dryer combo but no drying rack. A small investment in two drying racks from Ikea would go a long way.

PositivePerfect location, very spacious and extremely helpful staff

NegativeAir-conditioning is only in the main living area and master bedroom - not in the two additional bedrooms

 

Front office staff - 5

         

Location - 5

         

Rooms and services - 5

         

Cleanliness - 5

         

Equipment & facilities - 4

         

Value/money - 5

         
 
 
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