Front office staff
4.9 of 5
Location
4.9 of 5
Rooms and services
4.6 of 5
Cleanliness
4.6 of 5
Equipment & facilities
4.3 of 5
Value/money
4.5 of 5
Overall(284 reviews)
4.6 of 5
Overall (284 reviews)
by Stephan Alexandeer - RESIDENCE KARLOVA - two-bedroom apartment
Stayed in Sep-15
Perfect location. Vers spacious. Charmions cleaning lady.
Positive
Negative
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5
by Kristeen - RESIDENCE KARLOVA - two-bedroom apartment
Stayed in Sep-15
Good location and staff very helpful.
PositiveGood location
NegativeNo air conditioning only fans
Front office staff - 5
Location - 5
Rooms and services - 4
Cleanliness - 4
Equipment & facilities - 4
Value/money - 4
by Ella - RESIDENCE KARLOVA - two-bedroom apartment
Stayed in Aug-15
Peter was very helpful and nice. Thank you , Peter. Ella.
Positive
Negative
Front office staff - 5
Location - 5
Rooms and services - 3
Cleanliness - 4
Equipment & facilities - 3
Value/money - 3
by Greg - RESIDENCE KARLOVA - two-bedroom apartment
Stayed in Aug-15
Business and pleasure Nothing bad to say, great place for the week.
PositiveGreat place overall, fantastic patio
NegativeNo real complaints at all
Front office staff - 5
Location - 4
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 4
by Kathleen - RESIDENCE KARLOVA - two-bedroom apartment
Stayed in Aug-15
Family fun in Prague Start to finish, interacting with all Prague a City Apartment staff was a pleasure. Everyone made it so easy for us to book the apartment and also get oriented to the city. In addition, the transport option from the train station and to the airport was incredibly helpful, a good value, and the drivers were punctual. I need to also add that having a staff member actually accompany renters to their apartment is a great idea! I have rented throughout Europe, and this is the first time I've ever experienced this service, ans it sets you apart from many other rental agencies. Lastly, I need to add that Jane was very kind, helpful, and gave us excellent recommendations for things to see and where to eat! We ate at 3 of the 5 restaurants she recommended, and the meals were absolutely fantastic! The only suggestion for improvement that I have is that it would be nice if the apartment had a coffee maker, in addition to the hot water pot. Thanks for helping us to have a great stay in Prague!
PositiveExtraordinarily friendly, responsive, helpful, and efficient office staff; superb location
NegativeThe street is packed with people until early morning hours, and so it is a bit noisy.
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5
