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Front office staff

4.9 of 5

         
 
 

Location

4.9 of 5

         
 
 

Rooms and services

4.6 of 5

         
 
 

Cleanliness

4.6 of 5

         
 
 

Equipment & facilities

4.3 of 5

         
 
 

Value/money

4.5 of 5

         
 
 

Overall(294  reviews)

4.6 of 5

         
 
 

Overall (294 reviews)

 

by Susan - RESIDENCE KARLOVA - two-bedroom apartment

Stayed in Oct-14

 
Total5

A beautiful stay in Prague We had a great stay here. Fantastic location - close to everything. Clean, light, lovely apartment and the terrace had a view of the castle in the background and we could see the clock from the kitchen window. The staff were excellent - couldn't be more helpful. Would definitely recommend it.

PositiveGreat location and everything we needed

Negative

 

Front office staff - 5

         

Location - 5

         

Rooms and services - 5

         

Cleanliness - 5

         

Equipment & facilities - 5

         

Value/money - 5

         
 

by Joan - RESIDENCE KARLOVA - two-bedroom apartment

Stayed in Sep-14

 
Total4

Overall our experience was satisfactory. However, the apartment itself was not as lovely as the photographs suggested. Also, future visitors should be advised that the courtyard is treacherous, with uneven stones - very tricky to navigate at night. It is also strewn with cigarette butts. The toilet tissue dispensers in two of the bathrooms were broken. We had five in our party, and although the pull-out bed was made up, there were only four bath towels supplied. We did, however, have three bath mats, which seemed superfluous. It would have been nice to have had paper cups in the bathrooms, which were downstairs from the kitchen/living area. Another suggestion would be to have some way to contact the office from the apartment. Even though the office was supposed to be open 24/7, one had to make the 5 minute walk to the office (and not get lost!) in order to talk to someone if there was an issue or emergency. Our biggest disappointment was that the apartment was advertised as having a washer and dryer. In the U.S. we do not call a folding aparatus on which to hang wet clothes a dryer. We expected an electrical appliance.

Positive

Negative

 

Front office staff - 5

         

Location - 5

         

Rooms and services - 3

         

Cleanliness - 4

         

Equipment & facilities - 3

         

Value/money - 4

         
 

by Roman - RESIDENCE KARLOVA - two-bedroom apartment

Stayed in Sep-14

 
Total4

Good location in old city We enjoyed our stay at Karlova 42 which has a superb location just minutes from the Karlov Most and the old town square. The apartment was clean, the beds were nice, the kitchen very practical for snacks and breakfast. Kitchen would not be too useful for a full cooking of meals. Disappointed in the fact that 2 baths do not include 2 toilets. We live and learn. We would recommend Prague City Apts at this location.

PositiveThe apartment was very practical and useful. Good beds, kitchen was useful for snacks or breakfast.

NegativeApartment was advertised as a 2 bedroom and 2 bath but had ONLY one toilet. It would be more accurate if detail explained that there is only 1 toilet. It seems the company is hiding the fact. In all instances when you advertise 2 baths it means 2 toile

 

Front office staff - 5

         

Location - 5

         

Rooms and services - 3

         

Cleanliness - 4

         

Equipment & facilities - 3

         

Value/money - 4

         
 

by Helena - RESIDENCE KARLOVA - two-bedroom apartment

Stayed in Sep-14

 
Total4

Girls trio in romantisk Prague Good appartment but you should really fix the bed!

PositiveSpatious appartment,cosy,sentral location.

NegativeOne of the bedrooms had Windows facing the street With a lot of noiceduring the nightso it was difficult to sleep. The biggest problem was in the other, quiet bedroom. One side of the doublebed was askew, so during the night i was sliding down from the be

 

Front office staff - 4

         

Location - 5

         

Rooms and services - 5

         

Cleanliness - 4

         

Equipment & facilities - 2

         

Value/money - 4

         
 

by John - RESIDENCE KARLOVA - two-bedroom apartment

Stayed in Sep-14

 
Total4.8

Family of four's first visit to Prague Super quality individuals at every point in the process. Apartment was very nicely appointed and was super clean. We did have a few light bulbs that required replacing and this was handled the same day we contacted them. The location is perfect and the apartment is surprisingly quiet for all of the activity just outside the front door. Would certainly use this service again should we return to Praha.

PositiveOutstanding location and very quiet. Well appoionted rooms as well

Negative

 

Front office staff - 5

         

Location - 5

         

Rooms and services - 5

         

Cleanliness - 5

         

Equipment & facilities - 4

         

Value/money - 5

         
 
 
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