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Front office staff

4.8 of 5

         
 
 

Location

4.9 of 5

         
 
 

Rooms and services

4.8 of 5

         
 
 

Cleanliness

4.8 of 5

         
 
 

Equipment & facilities

4.7 of 5

         
 
 

Value/money

4.7 of 5

         
 
 

Overall(58  reviews)

4.8 of 5

         
 
 

Overall (58 reviews)

 

by Sarah - RESIDENCE RYBNA - RED HORSE - three-bedroom apartment

Stayed in Aug-18

 
Total4.3

Beautiful and spaceous apartment in a convenient Old Town location This apartment accommodated 2 families of 4 adult and 4 children very comfortably, and provided an ideal base for us to explore the city of Prague. We stayed in mid-August and despite the heat were at ease in the apartment because of the reliable air-conditioning. The beds and furniture are very comfortable, and all amenities needed for guests' convenience are available. I especially appreciated the washer-dryer and drying rack since we were in the middle of an extended multi-city trip. The only problem we encountered was in our checkout: the office helpfully accommodated our request for a 12 p.m. checkout (we had a 12:30 train to catch) however, when we returned from a short walk at 11:45 we had been locked out of the apartment! As a result we very nearly missed our train to Berlin. This could have been avoided if either (1) the office extended the key code to 12: p.m. or (2) the office informed us that our key would be deactivated at 11. Had we known we would not have taken that short walk. Future travelers and the office staff should be aware of this complication.

PositiveCould not have asked for an apartment with better features

Negative

 

Front office staff - 3

         

Location - 5

         

Rooms and services - 3

         

Cleanliness - 5

         

Equipment & facilities - 5

         

Value/money - 5

         
 

by Victor - RESIDENCE RYBNA - RED HORSE - three-bedroom apartment

Stayed in Aug-18

 
Total4.3

Family Trip It was good.it had 3 rooms and 2 extra beds.But there were no elevators. You also have to walk to the old town for ten minutes approximated. There were wooden logs on the floor and you could easily trip on them. The shower had a small door and water kept going outside the tub.

PositiveVery good location. Clean. Good services.

NegativeOld building. No elevator.

 

Front office staff - 5

         

Location - 5

         

Rooms and services - 4

         

Cleanliness - 4

         

Equipment & facilities - 4

         

Value/money - 4

         
 

by Emily - RESIDENCE RYBNA - RED HORSE - three-bedroom apartment

Stayed in Mar-18

 
Total4.8

Family Spring Break Trip Booked this last minute (as in while in travel from the U.S. to Prague without a place to stay for our family) The staff responded quickly, met us at the apartment to do the booking which was convenient as we had so much luggage. The apartment has a perfect location near the center. You can walk to everything. It is modern and spacious. Really enjoyed our stay during the Easter week. Only down side is as it is in a desirable location, you can hear some street noise from people later in the evenings. Family of 4, We would stay here again

PositivePerfect location, spacious, comfortable

Negative

 

Front office staff - 5

         

Location - 5

         

Rooms and services - 5

         

Cleanliness - 5

         

Equipment & facilities - 4

         

Value/money - 5

         
 

by Nelly - RESIDENCE RYBNA - RED HORSE - three-bedroom apartment

Stayed in Oct-17

 
Total4.8

Prague holiday We thoroughly enjoyed our visit to Prague and having a spacious apartment within minutes of the main square and Powder tower was a huge plus. The staff was very very accommodating in letting us check in early at the apartment and Adele provided us with a lot of valuable information about getting around the city. Although no elevator for a 3rd floor apartment, we did not mind the exercise!

PositivePerfect location, nicely appointed, spacious for our group of 3 couples

NegativeA bit noisy in the evening but settles down around midnight, lighting in the apartment is a bit dark - some lights were burned out

 

Front office staff - 5

         

Location - 5

         

Rooms and services - 5

         

Cleanliness - 5

         

Equipment & facilities - 4

         

Value/money - 5

         
 

by Jennifer - RESIDENCE RYBNA - RED HORSE - three-bedroom apartment

Stayed in Jul-17

 
Total4.8

Great family stay Great spot for family or group stay. Very central with all amenities on hand. Office check in wasextremely efficient and friendly with our late night arrival. Well recommended.

PositiveGreat apartment and central location

Negative

 

Front office staff - 5

         

Location - 5

         

Rooms and services - 4

         

Cleanliness - 5

         

Equipment & facilities - 5

         

Value/money - 5

         
 
 
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