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Front office staff

4.8 of 5

         
 
 

Location

4.9 of 5

         
 
 

Rooms and services

4.8 of 5

         
 
 

Cleanliness

4.8 of 5

         
 
 

Equipment & facilities

4.7 of 5

         
 
 

Value/money

4.7 of 5

         
 
 

Overall(61  reviews)

4.8 of 5

         
 
 

Overall (61 reviews)

 

by Sue - RESIDENCE RYBNA - RED HORSE - three-bedroom apartment

Stayed in Dec-18

 
Total5

Family trip We were a family group of three teens and four adults. Apartment 31 at Rybna 4 was spacious enough to accommodate all of us comfortably. We arrived to find a Christmas tree and presents - a lovely touch. A couple of light globes didn't work when we arrived but were attended to within an hour. We asked for a coffee maker and we got one within a day. Central location and surprisingly quiet. Bright and clean and warm. Will definitely recommend to friends and family. Prague City Apartments also arranged transfers for us which was very useful. Overall a terrific experience.

PositiveFriendly, efficient and helpful staff.

NegativeNothing negative.

 

Front office staff - 5

         

Location - 5

         

Rooms and services - 5

         

Cleanliness - 5

         

Equipment & facilities - 5

         

Value/money - 5

         
 

by Jay - RESIDENCE RYBNA - RED HORSE - three-bedroom apartment

Stayed in Dec-18

 
Total5

Great Location Can't beat the location. Our stay was very enjoyable

PositiveLoved our stay at the Rybna

Negative

 

Front office staff - 5

         

Location - 5

         

Rooms and services - 5

         

Cleanliness - 5

         

Equipment & facilities - 5

         

Value/money - 5

         
 

by Jochen - RESIDENCE RYBNA - RED HORSE - three-bedroom apartment

Stayed in Oct-18

 
Total5

x xxx xxx xxx

Positivex

Negativex

 

Front office staff - 5

         

Location - 5

         

Rooms and services - 5

         

Cleanliness - 5

         

Equipment & facilities - 5

         

Value/money - 5

         
 

by Sarah - RESIDENCE RYBNA - RED HORSE - three-bedroom apartment

Stayed in Aug-18

 
Total4.3

Beautiful and spaceous apartment in a convenient Old Town location This apartment accommodated 2 families of 4 adult and 4 children very comfortably, and provided an ideal base for us to explore the city of Prague. We stayed in mid-August and despite the heat were at ease in the apartment because of the reliable air-conditioning. The beds and furniture are very comfortable, and all amenities needed for guests' convenience are available. I especially appreciated the washer-dryer and drying rack since we were in the middle of an extended multi-city trip. The only problem we encountered was in our checkout: the office helpfully accommodated our request for a 12 p.m. checkout (we had a 12:30 train to catch) however, when we returned from a short walk at 11:45 we had been locked out of the apartment! As a result we very nearly missed our train to Berlin. This could have been avoided if either (1) the office extended the key code to 12: p.m. or (2) the office informed us that our key would be deactivated at 11. Had we known we would not have taken that short walk. Future travelers and the office staff should be aware of this complication.

PositiveCould not have asked for an apartment with better features

Negative

 

Front office staff - 3

         

Location - 5

         

Rooms and services - 3

         

Cleanliness - 5

         

Equipment & facilities - 5

         

Value/money - 5

         
 

by Victor - RESIDENCE RYBNA - RED HORSE - three-bedroom apartment

Stayed in Aug-18

 
Total4.3

Family Trip It was good.it had 3 rooms and 2 extra beds.But there were no elevators. You also have to walk to the old town for ten minutes approximated. There were wooden logs on the floor and you could easily trip on them. The shower had a small door and water kept going outside the tub.

PositiveVery good location. Clean. Good services.

NegativeOld building. No elevator.

 

Front office staff - 5

         

Location - 5

         

Rooms and services - 4

         

Cleanliness - 4

         

Equipment & facilities - 4

         

Value/money - 4

         
 
 
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