Front office staff
4.8 of 5
Location
4.9 of 5
Rooms and services
4.7 of 5
Cleanliness
4.7 of 5
Equipment & facilities
4.6 of 5
Value/money
4.6 of 5
Overall(333 reviews)
4.7 of 5
Overall (333 reviews)
by Steve - RESIDENCE RYBNA - RED HORSE - one-bedroom apartment
Stayed in Dec-14
Prague stop over This is a great apartment with easy access to all Prague offers. Would stay again. One comment is that a little more time on the check out key card would be good. Thanks Steve
PositiveFantastic is the word
NegativeToo strict on check out time
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5
by Sergey - RESIDENCE RYBNA - RED HORSE - one-bedroom apartment
Stayed in Dec-14
Generally, not bad. Worth the money. --- Things may be enhanced --- Room: - 4 burned light bulbs in different lamps all around the apartment. Cleanness: - Direct your staff to make floor vacuum and wet cleaning at least once a couple of days. It didn't done even once during our 4 days long stay. Equipment & facilities: - Kitchen equipment pretty poor quality. - Coffee machine doesn't work.
Positive
Negative
Front office staff - 5
Location - 5
Rooms and services - 4
Cleanliness - 4
Equipment & facilities - 4
Value/money - 4
by Daniel - RESIDENCE RYBNA - RED HORSE - three-bedroom apartment
Stayed in Nov-14
Great stay and experience!!! Our party was a total of eight people and the apartment was plenty big enough. Location was great and easily accessible to Old Town Square. It was on the opposite side from the Charles Bridge, but the walk was easy and cabs were easy to find. Prague City Apartments was able to provide secured parking for us which is important (for a reasonable fee). Only negative comments are it was fourth floor and we had smaller children which presented a challenge with strollers and such. We took our dogs but had challenges finding places for them to do their business. The office provided top notch service from the beginning, with reservation and planning. It was a great experience and we do plan to use them again for our next trip.
PositiveVery large apartment and A+ customer service!!!
NegativeForth floor with no elevator. No area for pets.
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5
by Rob - RESIDENCE RYBNA - RED HORSE - three-bedroom apartment
Stayed in Nov-14
Great apartment in a factastic location We stayed at Residence Rybna 4 3 bed apartment for a week with my parents, my wife and two boys (aged 5 & 8) The apartment was beautifully presented with plenty of space, and could not have been more central (less than 5 mins walk from Old Town square). It was perfect for what we needed. The reception staff were extremely helpful & friendly and the cleaner came in every day and did a great job despite the mess my kids left behind. One watchout is that there are 3 flights of steep stairs to the apartment with no lift - great exercise for us, but not for the faint hearted or weak limbed! Also, not much wardrobe / cupboard space so were living partially out of a suitcase. Overall highly recommended!
PositiveEverything we were looking for
NegativeNo significant negatives
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 4
Value/money - 5
by Sarah - RESIDENCE RYBNA - RED HORSE - three-bedroom apartment
Stayed in Nov-14
The stairs were tough and the noise level outside pretty challenging., but the apartment was comfortable and beautiful. Thank you!
Positive
Negative
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5
