Front office staff
4.8 of 5
Location
4.9 of 5
Rooms and services
4.7 of 5
Cleanliness
4.7 of 5
Equipment & facilities
4.6 of 5
Value/money
4.6 of 5
Overall(333 reviews)
4.7 of 5
Overall (333 reviews)
by Edwin - RESIDENCE RYBNA - RED HORSE - three-bedroom apartment
Stayed in Jun-14
Family holiday in Prague We stayed here with our 3 grown up children aged from 19 to 22 years. The booking process was very efficient and easy. We were met at the airport on time by our driver who took us first to the office to collect the key and finish the paperwork. The office staff very very friendly and helpful. The driver then took us to the apartment. It was lovely - very spacious, very clean, well equipped and very central. It had everything a family would need and more including free wifi and large screen TV for the boys to watch some world cup games. The apartment was cleaned daily - that was a bonus. Overall excellent apartment but it was at the upper end of the price range.
PositiveExcellent accommodation and excellent service
Negative3rd flood with no lift. Fine for us but not for the unfit
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 4
by Dennis - RESIDENCE RYBNA - RED HORSE - three-bedroom apartment
Stayed in Jun-14
Everything was great.
Positive
Negative
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 4
Value/money - 5
by Endi - RESIDENCE RYBNA - RED HORSE - parking
Stayed in Jun-14
The check-in process was very easy and everybody was very helpful at the main office. When we went to the apartment somebody was already waiting for us. After showing the apartment, he went with us to park the car in the nearby garage. He also gave us a lot of information about the surrounding places. The apartment was very clean and it had everything that we need. The nice thing was it was cleaned everyday. The apartment was close to supermarket, parking garage, and tram/subway station. There are restaurants and shops within walking distance. The only issue we had was with the sofa bed. We (4 adults and 1 baby) couldn't get a 2-bedroom apartment so we rented a 1-bedroom apartment. According to the description the apartment could sleep 4 people (and we paid the extra fees). So two of us were sleeping in sofa bed, but it was not comfortable at all. The mattress was thin and the sofa bed didn't provide enough support so it sagged in the middle. We woke up with back pain. We called the main office and the
PositiveGreat location, clean apartment
NegativeSofa bed did not function
Front office staff - 4
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 2
Value/money - 4
by Jennifer - RESIDENCE RYBNA - RED HORSE - two-bedroom apartment
Stayed in Jun-14
Old Town Centre We stayed in a two bedroom apartment for four days, which made our stay more comfortable than a hotel. The apartment was spacious and well equipped, plus close to everything the old town has to offer. Metro stations nearby made it easy to see other parts of Prague too. Highly recommended.
PositiveCentral location & spacious accommodation
Negative
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5
by Kevin - RESIDENCE RYBNA - RED HORSE - one-bedroom apartment
Stayed in Jun-14
Arrived without a booking for 40th Birthday Roadtrip 10/10 Highly recommended
PositiveLocation spot on
NegativeNothing negative whatsoever
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5