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Front office staff

4.9 of 5

         
 
 

Location

4.9 of 5

         
 
 

Rooms and services

4.9 of 5

         
 
 

Cleanliness

4.8 of 5

         
 
 

Equipment & facilities

4.8 of 5

         
 
 

Value/money

4.7 of 5

         
 
 

Overall(704  reviews)

4.8 of 5

         
 
 

Overall (704 reviews)

 

by Eva - RESIDENCE KAROLINA - one-bedroom apartment

Stayed in Oct-16

 
Total4.8

Lovely Prague Everything is in walk distance. This place very comfortable, huge, great kitchen with everything, very silent place and safe.Near by small market everything you can buy there even at late time. Staff in apart just great! I will be back for sure.

PositivePerfect location, great quality, nice furniture.

Negative

 

Front office staff - 5

         

Location - 5

         

Rooms and services - 5

         

Cleanliness - 5

         

Equipment & facilities - 5

         

Value/money - 4

         
 

by Susan - RESIDENCE KAROLINA - one-bedroom apartment

Stayed in Feb-17

 
Total4.5

Excellent place to stay in Prague Easy to find, near the tram stop, with a friendly office staff. The apartment is larger than expected and generally well furnished. We have however a couple of strong suggestions: 1. The pitiful coffee maker accepts only capsules of a small size not available in the super market, and makes only one small cup at a time. For this morning coffee drinker it was necessary to improvise a filter setup with paper towel and colander, and cut open the larger capsules from the market to make enough coffee for a morning. The apartment needs either a better capsule machine or, at the least, a French press. 2. On the TV there are entertainment channels in every language BUT English! For us there are only news channels. It is truly wearing to be able to watch nothing but the latest sad developments in world governments. The management should add something like BBC1 or ITV or DRAMA to the news channels. Would we stay here again? Absolutely, but would bring along some DVD movies to watch if the TV lineup were not changed.

PositiveSpaceous, quiet, comfortable

NegativeKitchen typically European - Spartan

 

Front office staff - 5

         

Location - 5

         

Rooms and services - 5

         

Cleanliness - 5

         

Equipment & facilities - 3

         

Value/money - 4

         
 

by Sinead - RESIDENCE KAROLINA - one-bedroom apartment

Stayed in Feb-17

 
Total4.7

Travelling with a toddler Our reservation will easy and quick. We described what we were looking for with an active two year old. For example, close to supermarket so we could cook, close to a park, close to tourist attractions and most importantly a large apartment as our little boy is very active and needs more than a hotel room. We booked the same day we arrived. Jane was very helpful and patient with my long list of requests. (Thank you Jane). They had a cot and highchair in the apartment when we arrived. Very secure apartment block and in a quiet area but no distance from attractions. Jane , whose English is excellent, gave us any tourist information we required. We hope to return to this beautiful city and would be delighted to stay here. Thank you Sinead from Ireland

PositiveLarge apartment; close to supermarket; excellent facilities ; helpful staff

Negative

 

Front office staff - 5

         

Location - 4

         

Rooms and services - 5

         

Cleanliness - 5

         

Equipment & facilities - 5

         

Value/money - 4

         
 

by Anne and Greg - RESIDENCE KAROLINA - one-bedroom apartment

Stayed in Feb-17

 
Total5

Perfect Stay in Prague A wonderful 3 night stay in Prague. Stayed at Residence Karolina on the recommendation of our son, and it was a great find. Really convenient location, close to everything and handy to trams for venturing further afield. The apartment was spacious, clean and very well equipped - we were comfortable, warm and able to really make the most of our stay. But the best aspect of our stay was the wonderful service from the front office staff, who organised our transfers to and from the airport, the supplies we asked for were in the fridge when we arrived, so we didn't need to spend precious sightseeing time shopping, and were so helpful throughout our stay. Knowing they were there 24/7, and how helpful they were with maps, advice and friendliness, made it a great experience.

PositiveIdeal location, ideal apartment

NegativeNothing negative

 

Front office staff - 5

         

Location - 5

         

Rooms and services - 5

         

Cleanliness - 5

         

Equipment & facilities - 5

         

Value/money - 5

         
 

by Cecilia - RESIDENCE KAROLINA - one-bedroom apartment

Stayed in Feb-17

 
Total5

Lovely Prague The staff here has been wonderful. We could not have been more pleased.

Positive

Negative

 

Front office staff - 5

         

Location - 5

         

Rooms and services - 5

         

Cleanliness - 5

         

Equipment & facilities - 5

         

Value/money - 5

         
 
 
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