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Front office staff

4.9 of 5

         
 
 

Location

4.9 of 5

         
 
 

Rooms and services

4.9 of 5

         
 
 

Cleanliness

4.9 of 5

         
 
 

Equipment & facilities

4.8 of 5

         
 
 

Value/money

4.8 of 5

         
 
 

Overall(281  reviews)

4.9 of 5

         
 
 

Overall (281 reviews)

 

by Chris - RESIDENCE KAROLINA - two-bedroom apartment

Stayed in Feb-17

 
Total4.7

Great trip Very enjoyable would stay again.

PositiveGreat staff, lovely room, good location

NegativeNoisy outside at night, beds a bit hard, tv not very good esp for kids

 

Front office staff - 5

         

Location - 4

         

Rooms and services - 5

         

Cleanliness - 5

         

Equipment & facilities - 5

         

Value/money - 4

         
 

by Verˇnica - RESIDENCE KAROLINA - two-bedroom apartment

Stayed in Feb-17

 
Total5

Family holidays visiting Prague We 've really enjoyed our stay in the Residence Karolina Appartments. We were a family of two adults and two teenagers girls so we choose the two bedroom appartment. It was not only very big with lot of space but also very well equipped. The location is perfect. A few blocks away from Old Town, 20 minutes walking distance to Prague Castle, lots of restaurants and a Tesco supermarket only four blocks away. The staff is very nice and friendly. Mary was the person who did our check in & check out and explained us all related to the appartment. She also recommended us how to manage in the city and places to visit and restaurants. She was very helpful. I reserved in your place after reading the TripAdvisor reviews and I can confirm that they are all true!! Igual would also write my own review. Thank you very much for all and I hope to come back soon! And thank you also for the presents at our departure! Nice gesture! Kind regards, Ver├│nica Pedeferri & family

PositiveExcellent ans very comfortable appartment and best staff!!

NegativeI don't have any negative comments

 

Front office staff - 5

         

Location - 5

         

Rooms and services - 5

         

Cleanliness - 5

         

Equipment & facilities - 5

         

Value/money - 5

         
 

by Amanda - RESIDENCE KAROLINA - two-bedroom apartment

Stayed in Jan-17

 
Total5

New year's trip Great stay at the Karolina flats for new year. We'd originally booked Konvikt but there was a problem with the apartment and we were moved. Flat was great: two spacious double rooms, nice living area etc. Really nice touch was that the apartment team brought round two bottles of Prosecco and some snacks on New Year's Eve, plus the free pick-up from the airport. Only small downside for us was the slow check-in - it seemed to take an absolute age. It would have been better if some of the form-filling could have taken place online before we arrived.

PositiveGood location, quiet, comfortable

NegativeSlow check-in

 

Front office staff - 5

         

Location - 5

         

Rooms and services - 5

         

Cleanliness - 5

         

Equipment & facilities - 5

         

Value/money - 5

         
 

by Paul - RESIDENCE KAROLINA - two-bedroom apartment

Stayed in Dec-16

 
Total4.8

Family Christmas in Prague! A lovely apartment in the heart of Prague. A small gift was left for our twin children on Christmas Eve. They were so excited to find something waiting for them under the tree after a busy day at the Christmas Markets. There was also a bottle of wine and several treats for us. We appreciated the option of paying to have a full room cleaning. So nice to come home to a fresh room. We will definitely be staying here again for our next visit.

PositiveHome away from home...Perfect location!

Negative

 

Front office staff - 5

         

Location - 5

         

Rooms and services - 5

         

Cleanliness - 5

         

Equipment & facilities - 4

         

Value/money - 5

         
 

by Irena - RESIDENCE KAROLINA - two-bedroom apartment

Stayed in Dec-16

 
Total4.8

Christmas with family We enjoyed our stay very much. It was lovely that you thought to put a Christmas tree in the apartment for our Christmas family reunion. The apartment fitted the 6 of us ver comfortably. Thank you

PositiveVery spacious and well appointed apartment

NegativeWasher/dryer did not dry clothes properly

 

Front office staff - 5

         

Location - 5

         

Rooms and services - 5

         

Cleanliness - 5

         

Equipment & facilities - 5

         

Value/money - 4

         
 
 
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