Front office staff
4.9 of 5
Location
4.9 of 5
Rooms and services
4.7 of 5
Cleanliness
4.7 of 5
Equipment & facilities
4.5 of 5
Value/money
4.6 of 5
Overall(279 reviews)
4.7 of 5
Overall (279 reviews)
by Fabienne - RESIDENCE MASNA - studio apartment
Stayed in May-15
Nice 4-days stay in Prague Apartment ideally located in the city centre, at a walking distance of major tourist attractions; very comfortable, clean and quiet flat. Very professionnal and kind management and support by the Prague City Apartments Agency staff who provided effective answers to our requests (eg: booking taxi or concert/opera tickets..). We were fully satisfied and recommend their service.
PositiveIdeal location in historical centre, very quiet
Negative
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 4
Value/money - 4
by Orhan - RESIDENCE MASNA - studio apartment
Stayed in Apr-15
first time in prague thank you all
Positiveperfect location
Negativebad housekeeping
Front office staff - 4
Location - 5
Rooms and services - 2
Cleanliness - 3
Equipment & facilities - 4
Value/money - 2
by Manana - RESIDENCE MASNA - studio apartment
Stayed in Apr-15
absolotely clean, perfect location It is a very clean, modern apt. in the middle of the old town Prague. Very accommodating staff. The apt. has everything for a short- or long term stay. Be aware that the check in place is 15-20 minutes walk from the apt. itself.
Positivelocation, size, service
Negative
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5
by Giulio - RESIDENCE MASNA - studio apartment
Stayed in Apr-15
Long business travel I enjoyed very much the month I've spent in Masna Residence. The area is quiet even though the apartment is located in the old town center. Several shops and groceries are available nearby the apartment. Client service is quick and effective and very kind. The only suggestion I could give, in order to improve the quality of your service, is about the kitchen supplies: having more types of tools or pans would be useful, especially if the stay lasts for a long period.
PositivePerfect location, clean and comfortable flat in a quiet area
NegativeLimited kitchen supplies
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 4
Equipment & facilities - 3
Value/money - 4
by Jean - RESIDENCE MASNA - studio apartment
Stayed in Apr-15
i already answer you when i was staying in masna howewer i complete once again no criticism and only suggestions reception outside of masna is a problem ( farer ... and i fact by chance i found somebody in lmasna to welcome me ) you could put a board on washing machine eg cleaner and smarter perhaps you could suggest some restaurant in district last point : to have a location to leave the suitcases after check out and before going back best regards no doubt i could advice to friends especially well located % center , restaurant ... and calm very good stay for us
Positive
Negative
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5
