Front office staff
4.9 of 5
Location
4.9 of 5
Rooms and services
4.7 of 5
Cleanliness
4.7 of 5
Equipment & facilities
4.5 of 5
Value/money
4.6 of 5
Overall(279 reviews)
4.7 of 5
Overall (279 reviews)
by Hay - RESIDENCE MASNA - studio apartment
Stayed in Oct-19
Lovely prague , very good staff ! When we arrived there is in reception lady she is so nice and help Lovely prague , very good staff ! When we arrived there is in reception lady she is so nice and help us to get taxi and all , really appreciated!
PositiveLovely prague , very good staff ! When we arrived there is in reception lady she is so nice and help us to get taxi and all , really appreciated!
NegativeNothing
Front office staff - 5
Location - 5
Rooms and services - 4
Cleanliness - 4
Equipment & facilities - 5
Value/money - 5
by Denis - RESIDENCE MASNA - studio apartment
Stayed in Oct-19
the appartment is for me too dark and the house is noisy all the night (discotheque near the house)
Positive
Negative
Front office staff - 5
Location - 4
Rooms and services - 5
Cleanliness - 4
Equipment & facilities - 4
Value/money - 4
by Vigen - RESIDENCE MASNA - studio apartment
Stayed in Sep-19
Indeed a good apartment In particular, I would like to highlight the very professional and kind service of Lucie with whom I was in contact during the reservation of the apartment and the stay in Prague. A very big thank you to Lucie.
PositiveLocalisation and office staff
NegativeThe price can be a little reduced ...
Front office staff - 5
Location - 5
Rooms and services - 4
Cleanliness - 4
Equipment & facilities - 4
Value/money - 3
by James - RESIDENCE MASNA - studio apartment
Stayed in Sep-19
Location, Location, Location This is the perfect location for exploring Prague. The apartment had a washing machine/dryer that was a real bonus and there was a microwave in the kitchenette. Be aware that there are a flight of stairs to negotiate before you reach the elevator and the check in office is a taxi ride from the actual apartments. We could hear the neighbours above us when they walked around which wasn't so good when they got in at 2.00am. Overall we would happily stay at Prague city apartments masna the next time we came.
PositiveGreat location, perfect for walking to most attractions
NegativeCan get a little noisy
Front office staff - 5
Location - 5
Rooms and services - 4
Cleanliness - 4
Equipment & facilities - 5
Value/money - 5
by Costantino - RESIDENCE MASNA - studio apartment
Stayed in Aug-19
Long term stay in Prague Long term rent in the studio apartment. The building is in central and perfect location and the support service is very good and quick. The cleaning of apartment was not so good (a bit rough and summary).
PositivePerfect location and very good service
NegativeRoughly cleaning, a bit noisy, high quality-price ratio
Front office staff - 5
Location - 5
Rooms and services - 4
Cleanliness - 3
Equipment & facilities - 4
Value/money - 3
