Front office staff
4.9 of 5
Location
4.9 of 5
Rooms and services
4.7 of 5
Cleanliness
4.7 of 5
Equipment & facilities
4.5 of 5
Value/money
4.6 of 5
Overall(279 reviews)
4.7 of 5
Overall (279 reviews)
by Daniel - RESIDENCE MASNA - studio apartment
Stayed in Feb-12
As always you staff, property and service are great. This is why Honeywell Intl' uses your properties. DDK
Positive
Negative
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 4
by Chee Keong - RESIDENCE MASNA - studio apartment
Stayed in Jan-12
Great service I enjoyed my stay at Masna because of the great location and efficient support. We checked into Masna which was a mistake but a service staff arrived and helped us with the registration on the spot. We were not able to watch television and once again it w dealt with quickly. If i were to pick on the apartment, the tap in the kitchen was difficult to shut down completely because of the knob. It is also a waste of water as well and dripping of water is audible throughout the night. The washing machine was disappointing as it failed to wash clothes, it just pretends to. Overall, my wife and i are happy with the apartment
PositiveFriendly and efficient service
NegativeDripping tap, inept washing machine
Front office staff - 5
Location - 5
Rooms and services - 4
Cleanliness - 5
Equipment & facilities - 3
Value/money - 4
by Dinara - RESIDENCE MASNA - studio apartment
Stayed in Jan-12
My holiday was great.Thank you very much! perfect location, big comfortable room, cosy,quiet, everything you need was there,friendly staff,special thanks to out hausmaid from Ukraine, she cleaned very well and is very friendly! Kitchen is very nice ,full equipped. Thanks to everybody!!!! I will recommend you wonderful apartment to all my friends!
Positiveperfect location, big comfortable room, cosy,quiet, everything you need was there,friendly staff,special thanks to out hausmaid from Ukraine, she cleaned very vell and very friendly! Thanks to everybody!!!!
Negativeno negative points at all
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5
by Franz - RESIDENCE MASNA - studio apartment
Stayed in Jan-12
Pleasant, and well appointed apartment right in the heart of Prague's old city. I would definitely stay there again if traveling to Prague.
Positive
Negative
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 4
Value/money - 5
by Michael - RESIDENCE MASNA - studio apartment
Stayed in Jan-12
Lads new years holiday Spot on for a relaxing get away... Clean, tidy and full of kitchen amenities if you need them.. I didn't bother with the tele or any of the other equipment that was there if required!
PositivePerfect location for everything we wanted to do..
NegativeNothing at all to complain about really..
Front office staff - 4
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 3
Value/money - 5