Front office staff
4.8 of 5
Location
4.9 of 5
Rooms and services
4.7 of 5
Cleanliness
4.7 of 5
Equipment & facilities
4.5 of 5
Value/money
4.5 of 5
Overall(282 reviews)
4.7 of 5
Overall (282 reviews)
by Jamie - RESIDENCE MASNA - studio apartment
Stayed in Aug-13
Our honeymoon Trip Excellent
Positivevery spacious and comfortable, great value for money
Negativenothing
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5
by David - RESIDENCE MASNA - studio apartment
Stayed in Jul-13
Home away from home On the road, plans changed but managed to get booked same day within minutes. Reception office was very helpful, she certainly new her stuff - check in was really easy. The apartment was great, clean well furnished, secure and peaceful, just what I needed after a long hard day in the office, my own four walls ...peace and quiet. Took a rest, washed up and stepped directly into the centre of Prague Old Town. Arguably one of my best stays.
PositiveAll arranged with little fuss
Negative
Front office staff - 5
Location - 4
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 4
Value/money - 3
by Fabrizio - RESIDENCE MASNA - studio apartment
Stayed in Jul-13
i really liked it!equipment and service were really good!
Positiveperfect
Negative
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 4
by Sanna - RESIDENCE MASNA - studio apartment
Stayed in Jul-13
Holiday trip with my boyfriend Everything went well and we were help by the staff in providing transfer etc. The accomodation was very well located at the stare mesto and was very well equipped and furnished. The only detail that could use some work is the airconditioning which wasnt very efficient.
PositivePerfect location, friendly and helpfull staff, nicely decorated and clean rooms
Negativethe airconditioning wasnt very efficient
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5
by Theresa - RESIDENCE MASNA - studio apartment
Stayed in Jul-13
Lovely apartments in great location, but no AC! We rented 2 apartments, 201 & 502. The apartments were well appointed and spacious. Beds are fantastic! Large bathrooms. It is a quick walk to Old Town Square & other attractions, but on a relatively quiet street with lots of restaurants close by... recommend Restaurant Amos! Several cafes within a block for breakfast... recommend Au Gourmand!. I would definitely stay in these apartments again, but not during the summer. There is no air conditioning, and it was quite warm & stuffy in the apartment even with the provided fans (temps were in the mid 80s). As always, the level of customer service from PCA was exceptional... they are always there & willing to resolve any issues that might arise! Thanks!
PositiveEasy walk to Old Town Square. Loads of restaurants & cafes close by.
NegativeNo air conditioning.
Front office staff - 5
Location - 5
Rooms and services - 4
Cleanliness - 5
Equipment & facilities - 4
Value/money - 4
