Front office staff
4.9 of 5
Location
4.9 of 5
Rooms and services
4.7 of 5
Cleanliness
4.7 of 5
Equipment & facilities
4.5 of 5
Value/money
4.6 of 5
Overall(279 reviews)
4.7 of 5
Overall (279 reviews)
by Ola - RESIDENCE MASNA - studio apartment
Stayed in May-18
Central flat Amazing stay
PositivePerfect location ! Excellent value for money
Negative
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5
by Chun-Hsuan - RESIDENCE MASNA - studio apartment
Stayed in May-18
Good location, nice people. Good location. And really helpful people.
Positive
Negative
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 4
by Meruyert - RESIDENCE MASNA - studio apartment
Stayed in Apr-18
Felt like Home in Prague We were living in studio apartments for 5 days, and this place was just amazing! First of all, before we arrived there were some questions I needed to figure out, and any time I wrote emails I got responses right away, which is really great, as we solved all my issues very fast. Secondly, when we arrived we were eligible for free pickup from the airport, and this was so great, as the driver was nice and talkative, entertaining us the whole trip till the apartments. The system of security for apartments was pretty good, as you can enter the building only if you have a card, which is a key, so it is only other guests or staff who can be in the building. The apartment itself was very clean and warm, with all the necessities, such as soap/shampoo/hair dryer/ paper towels/ towels of different size/washing machine. We had a comfortable kitchen with nice stuff like tea, coffee milk, and everything you may need to cook, like pan/cattle/dishes/glasses/fridge/oven/etc. It takes only 5 minutes to reach the old city cent
Positivenice apartments, perfect location, great service
Negativenothing negative to describe, all was amazing
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5
by Dora - RESIDENCE MASNA - studio apartment
Stayed in May-18
1st of May in Prague Writing the credit card number of your guests on a piece of paper is really unusual and not common especially from safety point of view. We travel a lot and this is the first time something like this was required. I was not feeling comfortable nor safe providing my credit card number on such way. Overall we had positive experience with you and visiting the Prague. Thank you.
PositiveClean. In the city center- great location. Quite. Nice apartment.
Negative Dark apartment, almost no daylight. Should have better lightning.
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 4
by Tommaso - RESIDENCE MASNA - studio apartment
Stayed in Apr-18
Perfect location Congratulation for your staff and organization. We enjoied our stay.
PositiveLarge and comfortable apartment
NegativeLack of mop and bucket
Front office staff - 5
Location - 5
Rooms and services - 4
Cleanliness - 4
Equipment & facilities - 4
Value/money - 4
