Front office staff
4.8 of 5
Location
4.9 of 5
Rooms and services
4.7 of 5
Cleanliness
4.7 of 5
Equipment & facilities
4.4 of 5
Value/money
4.5 of 5
Overall(368 reviews)
4.6 of 5
Overall (368 reviews)
by Katja - RESIDENCE MASNA - one-bedroom apartment
Stayed in May-17
Lovely Best location
PositivePerfect location
NegativeThe night club was very noisy im front off rooms but we slept well.
Front office staff - 5
Location - 5
Rooms and services - 4
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5
by KAREN - RESIDENCE MASNA - one-bedroom apartment
Stayed in May-17
Spring Prague Visit Loved staying in this apartment and we would definitely stay here again. Great location - easy access to all sights and within easy walking distance of some great places to eat. Definitely considered a home away from home. Apartment itself is very comfortable, nicely and well fitted out to accommodate any holiday needs. Plenty of space which lets you relax properly after a big day exploring. A guide to available tv channels would be helpful only to save you from scrolling through a long list of them - although not many are available in English so wasn't watched much of an evening anyway. Nice neighborhood, great security in building/apartment. In-room safe is a great plus. Dealing with booking/administration staff was easy and friendly on all occasions.
PositivePerfect location, great size, excellent amenities, nicely furnished, super comfortable, fabulous shower/bathroom. Excellent customer service.
Negative
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 4
by Pauline - RESIDENCE MASNA - one-bedroom apartment
Stayed in May-17
Great apartment Residence Masna is a lovely big comfortable apartment in a great location, however it was noisy during the day and especially at the night time. There is a nightclub close by and it is very loud around 3am-4am. I recommend earplugs. The shower was not great. It was difficult to control the temperature.
PositiveLovely big apartment in a great location
NegativeNoisy
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 4
by Robert - RESIDENCE MASNA - one-bedroom apartment
Stayed in May-17
2.5 Week stay Overall I would highly recommend this apartment. I stayed here for about 2.5 weeks for a work trip and found it very ideal. It's spacious enough for 1-2 people for sure. Close enough to the sights that I could squeeze in some fun & sight seeing during my stay. The good - Location is superb. Close enough to the touristy stuff, far enough that the noise isn't an issue. Plenty of cafes, ATMs, shops nearby - Clean - Pickup from airport was easy (recommended!) The bad - Water heater broke during my stay, however the staff gave me access to another room to shower in AND a free ride to the station when leaving the apartment. Could not have handled it any better I think. - Clothes washer is ancient and unintuitive (even with very clear english instructions).
PositivePerfect location, Building has elevator!
Negative
Front office staff - 5
Location - 5
Rooms and services - 4
Cleanliness - 4
Equipment & facilities - 4
Value/money - 5
by Greg - RESIDENCE MASNA - one-bedroom apartment
Stayed in Apr-17
Prague Weekend Getaway Overall an excellent location. Front office staff and driver were both fantastic. Only concern was the noise. Our apartment was on the street side and very noisy. The only quite time was between 0300 and 0700 am. We did not get much rest. We did enjoy our time in Prague.
PositiveSuper location in the heart of the city.
NegativeVery noisy as our unit was facing the street
Front office staff - 5
Location - 5
Rooms and services - 3
Cleanliness - 4
Equipment & facilities - 3
Value/money - 4
