Front office staff
4.9 of 5
Location
4.9 of 5
Rooms and services
4.8 of 5
Cleanliness
4.8 of 5
Equipment & facilities
4.7 of 5
Value/money
4.7 of 5
Overall(800 reviews)
4.8 of 5
Overall (800 reviews)
by Fabien - RESIDENCE KAROLINA - one-bedroom apartment
Stayed in Nov-18
Very nice experience We have had a wonderful time in Prague, especially at Karolina Residence. The flat was really clean, spacious, quiet. The situation is great, very close to shops, museums, restaurants. We will be very glad to come back very soon!
Positivespacious, very well located, clean
NegativeNone
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5
by Katherine - RESIDENCE KAROLINA - one-bedroom apartment
Stayed in Oct-18
Lovely city break Our stay at Residence Karolina was wonderful. The front office staff were welcoming and took extra steps to make our visit comfortable.
PositivePerfect location, amazing customer service, great apartment
Negative
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5
by Moira - RESIDENCE KAROLINA - one-bedroom apartment
Stayed in Oct-18
Residence Karolina Lovely attic apartment. Spacious , clean and comfortable. Great location close to heart of Old Town yet quiet. Really good cafes and shops nearby including Tesco. 24 hour reception and cleaning for longer stay are a real bonus. Would definitely stay here again.
PositiveGreat location. Very clean & comfortable
NegativeShort on some kitchen basics
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 4
Value/money - 4
by Michelle - RESIDENCE KAROLINA - one-bedroom apartment
Stayed in Oct-18
perfect very helpful and accomodating staff make residence karolina a first choice place front rooms are noisy but you can watch the street activity, courtyard rooms are serene. apartments are comfortable and very well supplied, some plumbing is a little wobbly. specific rooms arent guaranteed; only an accommodation. avoid booking until your days are known. the computer system treats changes as new reservations and if the new deposit isnt paid, the system cancels your room even though the staff confirm it. at registration we found that our room was double booked for our last night, fortunately there were smaller rooms available and we were changed to new rooms for the final night.
Positivefirst choice for old town prague accomodations
Negative
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 4
Value/money - 5
by Kerry - RESIDENCE KAROLINA - one-bedroom apartment
Stayed in Oct-18
superb location, superb apartment, superb service Prague City Apartments (PCA) manage seven apartment buildings in Prague. Their office is in the Karolina Residence, where we (two adults from Sydney, Australia) stayed in an apartment for six weeks. PCA are a very reputable company. The owner and staff did a wonderful job of helping and supporting us. They speak excellent English and operate a 24 hour service, which is extremely convenient. Particular mention to the wonderful Karolina, Dina, Jakub, Martin, and Jaroslav for their continued excellent help. Maid service is available twice a week, by very diligent cleaners, and linen and towels are changed once a week. Big thanks to Lenka and the excellent housekeeing staff. The apartment was very spacious, very comfortable, wonderfully equipped and fitted out. Beds were comfortable, wifi and air-conditioning were both reliable. The apartment was exceptionally quiet and private. The building itself is wonderfully located. A vintage building with a modern lift. In all, it was a great experience and
Positivefive star in every way
Negativevery high quality
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5